I tried to use "receive file over SFTP" smart service to connect this

simony over 12 years ago

I tried to use "receive file over SFTP" smart service to connect this test FTP server,www.chilkatsoft.com/.../p_210.asp.
But it failed and the error message show me to check the application server log but I don't know how to do it in appian cloud. And I also did the same thing via CMD and it got the very file I wanted. So I am really confused why the CMD can work but appian can't.
Could anyone provide some advice?
Thank you so much!...

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0 surjitd over 12 years ago

also make sire that the server IP is being allowed to connect to the FTP Server. There is something on the FTP Server side that can allow only certain IP's and deny all other. Check with you server admins.
The CMD "Command prompt" may work if you are in the same domain as the FTP Server.
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