Integration working on Interface, but not working on Portal

Certified Senior Developer

Hi All,

I have created a basic calculator and I found that my integration is working fine on the click of a button when it is tested on the interface.. I am using the same interface on site as well as portal object for the same application. But, the potal is giving me the following error:

I tried to find the answers in the community but I am not able to find the right answer to solve this scenario.
My service account is having proper access to each and everything in this interface which is used in the portal , but still I am facing this issue in the save into parameter of the button, the integration is not working in the portal.

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  • 0
    Certified Lead Developer
    in reply to Stefan Helzle

    So the requirement is, Users get a link of the portal page and when they go there, they need to validate their personal  data. This data is not in Appian but we retrieve it using an integration. So when they click on the validate button, i call the integration to check if the entered data is correct.

    But when i call the integration from portal, it gives the error: "Connected system not found"

    We used an http connected system with client credentials grant autentication

    The integration call is successful when called from Appian, but not from portal.