AppMarket FAQs

OVERVIEW

What is the Appian AppMarket?

Appian’s AppMarket is a marketplace where Appian and its partners display a diverse range of business applications and technical applications or extensions that have been built on Appian’s platform.

What can I find on the AppMarket?

In general, you’ll find two categories of apps on the AppMarket.  

  1. Technical apps that extend or enhance the Appian product’s functionality through reusable extensions, templates or utility applications.  
  2. Line of Business apps that showcase the power of Appian to address a specific vertical or horizontal business problem.

Types

Technical Apps

Plug-in (Component)

An Appian product extension that can bring the power of other systems right into the Appian interface via a UI component

Plug-in (Connected System)

An Appian product extension that make it easy to integrate with enterprise systems and services

Plug-in (Function & Smart Service)

An Appian product extension to add a custom smart service to use in process models or custom function to use in expressions

Utility

Tools to facilitate Appian implementations or horizontally expand end-user capabilities

Line of Business Apps

Idea

Proof of Concepts that demonstrate the art of what’s possible with Appian

Accelerator

Partially built frameworks that give customers a jump start on time to value - while still allowing for customer specific requirements and configurations

How do I find an app on the AppMarket?

Search using key terms in the Community search bar or use the filters to find what you are looking for. 

APP INFORMATION

What are badges?

There are three (3) badges that apps can qualify for.  

  1. Cloud Approved
    • These are apps that have demonstrated that they can be deployed to an Appian Cloud environment.  They leverage functionality that meets Appian’s Cloud deployment guidelines.
  2. Health Check Verified
    • Line of Business Apps or Utility Apps that have run the Appian Health Check and have no identified major design or configuration risks are provided the health check verified badge.
  3. Featured
    • The featured badge is provided to apps that the AppMarket would like to draw attention to and call out based on their functionality.

How does the Industry filter align with the types?

The Industry filter and categorization on an app primarily applies to Line of Business Apps.  The vast majority of Technical Apps will be applicable to All Industries.

What does the Author - “Community Contributor” mean?

These are apps that have been submitted by a member of the Appian Community.  They are not necessarily affiliated with the company the individual works for at the time of submission. 

What about pricing?

Apps are classified as either Free* or Paid.  Many of the apps on the AppMarket are free to use with a licensed product and are available to download for Appian customers and partners. 

There are some free apps like the Appian Accelerators that are available to prospects and customers but are not immediately downloadable.

The cost of apps designated as Paid varies depending on the app and the author.  More information on the cost model for these apps can be obtained from the author via a demo and/or follow-up.

How are Free Apps supported?

Free, downloadable apps are Community supported and should be tested thoroughly.  Free, downloadable apps are provided as-is and on a use-at-your-own-risk basis, and their functionality is not guaranteed by Appian. The content is free to use with a licensed product, but it is made available as-is. Customers are responsible for validating and testing plug-ins before deployment in production, as well as validating plug-in functionality in their applications before upgrading to new versions of Appian Software. 

OBTAINING AN APP

How do I obtain one of these apps?

If you are interested in an app, the available action presented to you will depend on the app and your user type in Community. Note if you’re not logged in, you will be requested to log in first.

Free and Downloadable Apps can be immediately obtained by users with the Customer and Partner user type.  Please click on the “Download” button to start the download.

Free plug-ins that meet the deployment guidelines to Appian Cloud sites can be deployed to an Appian Cloud environment directly via the Admin Console or via a support case.

In all other situations, you will see a “Schedule Demo” button.   Clicking on that button will send your information to the appropriate Appian representative and they will contact you shortly about your interest and the next steps.


PROVIDING FEEDBACK ON AN APP

How does liking and rating work?

You can like an app and in some cases rate an app too.  Like and rate access will be based on your Community user type and the app.  

  • To Like an app click on the Like button.  You can then click Unlike to undo your like at any time.
  • If you are able to Rate an app, on the App details page you’ll see a 5-star rating control box that allows you to select a number of stars.  Hover over the stars to select the number of stars you would like to provide to the app and click to confirm.  The rating box will display an updated average rating based on the rating you just provided.  You can change your rating at any time.


SUBMITTING AN APP

How do I submit an app to the AppMarket?

Free and paid apps of all types can be submitted through the AppMarket Submissions site.  The submission process will guide you through the required content for submission.  In most cases the description, screenshots, app icon and appropriate technical files are needed.  New versions of existing apps can also submitted through the site.

What does the review entail and how long does it take?

The diagram below summarizes the review process for AppMarket submissions.  Most submissions are reviewed and listed within 10 business days assuming there are no revisions needed.  Please note that the process may take longer in certain cases depending on the specific submission.  For plug-ins, the policies are described in the section below and for component plug-ins take a look at this documentation link.

PLUG-IN POLICIES

Developers can extend the Appian platform using plug-ins that can add new functionality to your Appian applications. Plug-ins that are being developed need to adhere to the policies outlined below in order to be deployed to an Appian cloud environment and optionally be shared on the Appian AppMarket and downloadable via the Admin Console.  The list is not all-inclusive, but instead it outlines the minimum requirements for a plug-in to be considered Cloud approved

  • Plug-ins must include the source code
  • Plug-ins must NOT:
    • contain any known vulnerabilities, malware or viruses
    • contain default passwords, auth keys, key pairs or other credentials for any reason
    • include software that collects and exports customer data without the customer's knowledge and express consent
    • include any proprietary third party libraries that require a license to be distributed or deployed in production
    • use the Administrator service context
    • include code that accesses the file system
    • use class files that are named com.appiancorp.* or com.appian.*.  Plug-ins built by Appian are permitted to use subpackages of com.appiancorp.ps.*
  • Servlets are permitted pending review however filters are not
  • Appian reserves the right to:
    • retain the plug-ins' source code
    • review and edit the description, documentation, or any other attribute provided along with plug-ins
    • reject plug-ins that do not comply with the policies described here or for any other reason considered appropriate by the company

More information and guidelines for Component Plug-ins can be found in the Integration SDK section of Appian documentation.