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KB-2311 Unable to connect to SQL Server after upgrading to 24.1
- Revision #5
- on 5 Jun 2024 7:09 PM
Symptoms After upgrading to Appian 24.1, users are unable to connect to the SQL Server data source in the Admin Console. The following error will be seen in the tomcat...
KB-2310 Information about the Snowflake credential incident
- Revision #2
- on 4 Jun 2024 1:17 PM
Summary On 31-May-2024, a threat advisory was published detailing that threat actors were observed using stolen customer credentials to target organizations utilizing...
KB-2309 Tomcat is unable to start: "not-null property references a null or transient value: com.appiancorp.security.ssl.CertificateData.commonName"
- Revision #13
- on 21 May 2024 7:56 PM
Symptoms The application server is unable to start up in a self-managed version of Appian. The following stack trace is observed in <APPIAN_HOME>/logs/tomcat-stdOut...
KB-2308 Missing user_management.csv file in Appian
- Revision #16
- on 21 May 2024 6:10 PM
Symptoms When searching through the <APPIAN_HOME>/logs/ directory, the /audit/ subdirectory does not contain user_management.csv , or is missing entirely. Cause...
KB-2307 Engine disconnect "Unable to append transaction *** for <engine> to the transaction log"
- Revision #10
- on 21 May 2024 5:16 PM
Symptoms Engines disconnect with the following exception inside the service_manager.log : YYYY-MM-DD HH:MM:SS,mmm [TransactionLogHandler-<engine>-99-1] ERROR com...