Overview
Businesses often grapple with the task of consolidating pertinent information scattered across numerous documents, a process that proves laborious, time-consuming, and often yields suboptimal outcomes. Synthesizing data from multiple documents occasionally emerges as the optimal solution, though it presents challenges for end users. Moreover, the extensive training necessary for office staff to proficiently navigate and extract relevant content imposes significant overhead. Office staff resort to diverse methods such as searching email inboxes, querying SharePoint, and scanning file servers to locate desired information.
Maantic's solution leverages the Appian BPM platform to design and implement a robust cognitive knowledge management solution. The key benefits of the solution and its impact are as follows:
Key Features & Functionality
Maantic's solution utilizes the Appian BPM platform to create and deploy a cognitive knowledge management system. This system integrates GenAI services to deliver highly precise outcomes derived from the content within the Appian-based knowledge library. Users can upload content through designated channels and access essential metadata and tags associated with the content during the upload process. Additionally, search results can be refined using filters such as tags and reference documents.
The key features of solution are:
Major personas are: