Tech Tammina’s Complaint Board application, using the power of the Appian platform, enables the management of any type of complaint or service request made by employees in an organization. The app allows the user to categorize and prioritize complaints and routes it to the appropriate group/department for resolution.
Administrators have the ability to create categories, groups and subsequently map members to groups and groups to categories using the Appian Tempo interface. A complete audit trail, including comments history and uploaded supporting images, helps provide a complete history of the complaint.
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