User Notifications

helmuta over 6 years ago

We are using SAML Authentication for our user accounts in Appian. But when I create a new user it still sends them an email with a temporary password. My question is there any way to turn off this notification?

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0 mathieud over 6 years ago

I don't believe there is a way to turn off this notification.

As far as I can tell the "Create User With i18n" Smart Service that is part of the Personalization Utilities does not send an e-mail automatically when it creates the user.
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0 helmuta over 6 years ago in reply to mathieud

Thank you for your response. The behavior I am describing happens creating users from the Admin console. According to the documentation if a password is not entered the system will automatically generate a password and send the user notification.
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0 mathieud over 6 years ago in reply to helmuta

Yes and from my understanding I believe the built-in "Add Member" Smart Service works this way as well.

The only way around it that I can think of is to create a small process which would use the "Create User With i18n" Smart Service to create your users instead of going through the admin console.
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