First time login adminsitration on a recently intalled appian server issue

Hi

I just installed my first appian server, it took me kinda long time to acomplish it but when evereything was set up I tried to login with the temporary admin account configured in password.properties file as in the instructions specifies.  Create-first-system-administrator-user

 

But instead of prompting to change password for the user, this is what happens

 

But how i am suppes to contact the administrator for forgotten password if i am the admin user trying to login. 

I changed the password then in password.properties file, but no succes.

 

Any suggestions? Thans in advance

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  • Hello rogeliog,

    By default the temporary password expires in 10080 minutes (1 week). You will not be able to create another admin user using the password.properties file as a user will only be created if there are currently no active system admins on the system.

    Please see section "Create First System Administrator" in the following documentation;
    docs.appian.com/.../Post-Install_Configurations.html

    In your case I suggest that you do a fresh install of Appian and copy over your configuration files to save you from having to set them up again. Also I suggest clearing your primary database prior to starting up the application server for the new installation.
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  • Hello rogeliog,

    By default the temporary password expires in 10080 minutes (1 week). You will not be able to create another admin user using the password.properties file as a user will only be created if there are currently no active system admins on the system.

    Please see section "Create First System Administrator" in the following documentation;
    docs.appian.com/.../Post-Install_Configurations.html

    In your case I suggest that you do a fresh install of Appian and copy over your configuration files to save you from having to set them up again. Also I suggest clearing your primary database prior to starting up the application server for the new installation.
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