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Upgrade to 17.2 failed

gabrielem

Hello, we are trying to upgrade our test Appian server from 16.3 to 17.2. We have created the suite.ear.dodeploy file in /appian/ear folder but it results in a .failed.

I here attach the server.log and the suite.ear.failed. There are some "FATAL" and error... but we don't understand the cause.

09:35:59,709 INFO [stdout] (ServerService Thread Pool -- 84) 2017-06-06 09:35:59,708 [ServerService Thread Pool -- 84] FATAL com.appiancorp.common.web.StartupHaltingServletContextListener - Halting JVM startup: A fatal error occurred when importing system packages: Found 20 failures when importing. Will try again upon restart: /home/amognoni/appian/ear/suite.ear/web.war/WEB-INF/bundled-apps/system.zip
09:35:59,709 INFO [stdout] (ServerService Thread Pool -- 84) com.appiancorp.suiteapi.common.exceptions.AppianException: A fatal error occurred when importing system packages: Found 20 failures when importing.

....

09:35:59,715 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/suite]] (ServerService Thread Pool -- 84) JBWEB000287: Exception sending context initialized event to listener instance of class com.appiancorp.applications.BundledApplicationsLoader: com.appiancorp.common.config.FatalConfigurationException: com.appiancorp.suiteapi.common.exceptions.AppianException: A fatal error occurred when importing system packages: Found 20 failures when importing. Will try again upon restart: /home/amognoni/appian/ear/suite.ear/web.war/WEB-INF/bundled-apps/system.zip (APNX-1-4262-001)
at com.appiancorp.suiteapi.common.exceptions.AppianRuntimeException.<init>(AppianRuntimeException.java:45) [appian-suiteapi.jar:]
at com.appiancorp.common.config.FatalConfigurationException.<init>(FatalConfigurationException.java:23) [appian-common.jar:]
at com.appiancorp.applications.BundledApplicationsLoader.newFatal(BundledApplicationsLoader.java:293) [appian-applications.jar:]

Any suggestions?

Thanks in advance!

6683.server.log

Fullscreen suite.ear.failed.txt Download 
"{
    \"JBAS014671: Failed services\" => {\"jboss.web.deployment.default-host./suite\" => \"org.jboss.msc.service.StartException in service jboss.web.deployment.default-host./suite: org.jboss.msc.service.StartException in anonymous service: JBAS018040: Failed to start context
    Caused by: org.jboss.msc.service.StartException in anonymous service: JBAS018040: Failed to start context\"},
    \"JBAS014771: Services with missing/unavailable dependencies\" => [
        \"jboss.naming.context.java.comp.suite.unattended-request-handler.UnattendedRequestHandlerBean.ValidatorFactory is missing [jboss.naming.context.java.comp.suite.unattended-request-handler.UnattendedRequestHandlerBean]\",
        \"jboss.naming.context.java.comp.suite.email-handler.EmailHandlerBean.ValidatorFactory is missing [jboss.naming.context.java.comp.suite.email-handler.EmailHandlerBean]\",
        \"jboss.deployment.subunit.\\\"suite.ear\\\".\\\"email-handler.jar\\\".INSTALL is missing [jboss.deployment.subunit.\\\"suite.ear\\\".\\\"jms-process-integration-handler.jar\\\".deploymentCompleteService]\",
        \"jboss.naming.context.java.comp.suite.email-handler.EmailHandlerBean.Validator is missing [jboss.naming.context.java.comp.suite.email-handler.EmailHandlerBean]\",
        \"jboss.deployment.unit.\\\"suite.ear\\\".deploymentCompleteService is missing [jboss.deployment.subunit.\\\"suite.ear\\\".\\\"email-handler.jar\\\".deploymentCompleteService, jboss.deployment.subunit.\\\"suite.ear\\\".\\\"unattended-request-handler.jar\\\".deploymentCompleteService, jboss.deployment.subunit.\\\"suite.ear\\\".\\\"jms-process-integration-handler.jar\\\".deploymentCompleteService]\",
        \"jboss.naming.context.java.comp.suite.jms-process-integration-handler.JmsProcessIntegrationHandlerBean.Validator is missing [jboss.naming.context.java.comp.suite.jms-process-integration-handler.JmsProcessIntegrationHandlerBean]\",
        \"jboss.naming.context.java.comp.suite.jms-process-integration-handler.JmsProcessIntegrationHandlerBean.ValidatorFactory is missing [jboss.naming.context.java.comp.suite.jms-process-integration-handler.JmsProcessIntegrationHandlerBean]\",
        \"jboss.deployment.subunit.\\\"suite.ear\\\".\\\"jms-process-integration-handler.jar\\\".INSTALL is missing [jboss.deployment.subunit.\\\"suite.ear\\\".\\\"unattended-request-handler.jar\\\".deploymentCompleteService]\",
        \"jboss.naming.context.java.comp.suite.unattended-request-handler.UnattendedRequestHandlerBean.Validator is missing [jboss.naming.context.java.comp.suite.unattended-request-handler.UnattendedRequestHandlerBean]\"
    ]
}"

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  • 0
    Appian Employee
    Hi gabrielem,

    Investigating the log you have attached, the first error I can see is;

    09:32:48,523 INFO [stdout] (ServerService Thread Pool -- 84) 2017-06-06 09:32:48,511 [ServerService Thread Pool -- 84] ERROR com.appiancorp.applications.ApplicationsConfig - The Home application could not be created, all users will default to their task views.

    Please see the following article to address this issue, community.appian.com/.../kb-1081-the-home-application-could-not-be-created-all-users-will-default-to-their-task-views-uuid-already-exists-error-when-viewing-certain-pages-in-designer

    Furthermore, it seems like you have an error connecting to your SQL server as seen in the error below;

    09:33:05,680 INFO [stdout] (ServerService Thread Pool -- 84) 2017-06-06 09:33:05,679 [ServerService Thread Pool -- 84] ERROR com.appiancorp.rdbms.datasource.BusinessDataSourceValidator - Data source: jdbc/appianSQLserver failed validation. No data stores will be affected. Cannot create PoolableConnectionFactory (The TCP/IP connection to the host 192.168.1.190, port 1433 has failed. Error: "connect timed out. Verify the connection properties. Make sure that an instance of SQL Server is running on the host and accepting TCP/IP connections at the port. Make sure that TCP connections to the port are not blocked by a firewall.".)

    Can you confirm that it is running and that the configurations are correct.

    In regards to the overall issue, please make sure you have followed all the steps in our update guide.
    docs.appian.com/.../Upgrade_Guide.html
Reply
  • 0
    Appian Employee
    Hi gabrielem,

    Investigating the log you have attached, the first error I can see is;

    09:32:48,523 INFO [stdout] (ServerService Thread Pool -- 84) 2017-06-06 09:32:48,511 [ServerService Thread Pool -- 84] ERROR com.appiancorp.applications.ApplicationsConfig - The Home application could not be created, all users will default to their task views.

    Please see the following article to address this issue, community.appian.com/.../kb-1081-the-home-application-could-not-be-created-all-users-will-default-to-their-task-views-uuid-already-exists-error-when-viewing-certain-pages-in-designer

    Furthermore, it seems like you have an error connecting to your SQL server as seen in the error below;

    09:33:05,680 INFO [stdout] (ServerService Thread Pool -- 84) 2017-06-06 09:33:05,679 [ServerService Thread Pool -- 84] ERROR com.appiancorp.rdbms.datasource.BusinessDataSourceValidator - Data source: jdbc/appianSQLserver failed validation. No data stores will be affected. Cannot create PoolableConnectionFactory (The TCP/IP connection to the host 192.168.1.190, port 1433 has failed. Error: "connect timed out. Verify the connection properties. Make sure that an instance of SQL Server is running on the host and accepting TCP/IP connections at the port. Make sure that TCP connections to the port are not blocked by a firewall.".)

    Can you confirm that it is running and that the configurations are correct.

    In regards to the overall issue, please make sure you have followed all the steps in our update guide.
    docs.appian.com/.../Upgrade_Guide.html
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