unable to start Appian services

Group service is not running , because of this the cluster is not starting. i am not sure what is causing issue, this is first distributed install of 17.3. 

com.appian.komodo.engine.connection.KProcessManager - groups K engine process not running on port 5013 yet. Retrying in 5000ms.

 

ERROR com.appian.komodo.log.KafkaTransactionLogService - Exception appending epoch Optional[1512501032895] for content java.util.concurrent.TimeoutException: Failed to send all messages within 67s at com.appian.komodo.log.KafkaTransactionLogService.send(KafkaTransactionLogService.java:336) ~[core-1.69.3.jar:1.69.3] at com.appian.komodo.log.KafkaTransactionLogService.send(KafkaTransactionLogService.java:334) ~[core-1.69.3.jar:1.69.3] at com.appian.komodo.log.KafkaTransactionLogService.send(KafkaTransactionLogService.java:334) ~[core-1.69.3.jar:1.69.3] at com.appian.komodo.log.KafkaTransactionLogService.send(KafkaTransactionLogService.java:334) ~[core-1.69.3.jar:1.69.3] at com.appian.komodo.log.KafkaTransactionLogService.send(KafkaTransactionLogService.java:334) ~[core-1.69.3.jar:1.69.3] at com.appian.komodo.log.KafkaTransactionLogService.send(KafkaTransactionLogService.java:334) ~[core-1.69.3.jar:1.69.3] at com.appian.komodo.log.KafkaTransactionLogService.markEpoch(KafkaTransactionLogService.java:269) ~[core-1.69.3.jar:1.69.3] at com.appian.komodo.log.KafkaTransactionLogService.initialize(KafkaTransactionLogService.java:143) ~[core-1.69.3.jar:1.69.3] at com.appian.komodo.log.KafkaTransactionLogService.<init>(KafkaTransactionLogService.java:128) ~[core-1.69.3.jar:1.69.3] at com.appian.komodo.log.KafkaTransactionLogService_Factory.get(KafkaTransactionLogService_Factory.java:114) ~[core-1.69.3.jar:1.69.3] at com.appian.komodo.log.KafkaTransactionLog at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_144] at java.lang.Thread.run(Thread.java:748) [?:1.8.0_144] Suppressed: org.apache.kafka.common.errors.NotEnoughReplicasException: Messages are rejected since there are fewer in-sync replicas than required.

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  • Hi,

    I am facing similar issue for notification-email engine. Can you please let us know how it is resolved?

    Thanks,
    Prashant
  • prashantm963 : Can you please change the default port number in appian-topology.xml file,and try to run the services.

    I think default port number is 5081 and this port number change to 5083, run the services.

  • Hi Venkatesh

    i can see error as below

    2018-06-07 06:52:26,206 [KomodoEventBus-35] INFO com.appian.komodo.engine.connection.KProcessManager - notifications-email K engine process not running on port 5005 yet. Retrying in 5000ms.

    And below is my Appian topology file contents. Please suggest which which port to changes

    <topology port="5000">
    <server host="localhost">
    <engine name="forums"/>
    <engine name="notify"/>
    <engine name="notify-email"/>
    <engine name="channels"/>
    <engine name="collaboration-statistics"/>
    <engine name="personalization"/>
    <engine name="portal"/>
    <engine name="process-design"/>
    <engine name="process-analytics0"/>
    <engine name="process-analytics1"/>
    <engine name="process-analytics2"/>
    <engine name="process-execution0"/>
    <engine name="process-execution1"/>
    <engine name="process-execution2"/>
    </server>
    <search-cluster port="9300">
    <search-server/>
    </search-cluster>
    <kafakaCluster>
    <broker host="localhost" port="9092"/>
    </kafakaCluster>
    <zookeeperCluster>
    <zookeeper host="localhost" port="2181"/>
    </zookeeperCluster>
    <data-server-cluster>
    <data-server host="localhost" port="5400" rts-count="1"/>
    <data-server-cluster/>
    </topology>
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  • Hi Venkatesh

    i can see error as below

    2018-06-07 06:52:26,206 [KomodoEventBus-35] INFO com.appian.komodo.engine.connection.KProcessManager - notifications-email K engine process not running on port 5005 yet. Retrying in 5000ms.

    And below is my Appian topology file contents. Please suggest which which port to changes

    <topology port="5000">
    <server host="localhost">
    <engine name="forums"/>
    <engine name="notify"/>
    <engine name="notify-email"/>
    <engine name="channels"/>
    <engine name="collaboration-statistics"/>
    <engine name="personalization"/>
    <engine name="portal"/>
    <engine name="process-design"/>
    <engine name="process-analytics0"/>
    <engine name="process-analytics1"/>
    <engine name="process-analytics2"/>
    <engine name="process-execution0"/>
    <engine name="process-execution1"/>
    <engine name="process-execution2"/>
    </server>
    <search-cluster port="9300">
    <search-server/>
    </search-cluster>
    <kafakaCluster>
    <broker host="localhost" port="9092"/>
    </kafakaCluster>
    <zookeeperCluster>
    <zookeeper host="localhost" port="2181"/>
    </zookeeperCluster>
    <data-server-cluster>
    <data-server host="localhost" port="5400" rts-count="1"/>
    <data-server-cluster/>
    </topology>
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