Does Appian log user activity? Need to know what they accessed

I need to know if Appian logs user's activity once they log into the system. Specifically, I need to know what the user did when they were logged in (if they clicked on records, reports, etc.)

Use case: A user was setup with an incorrect access level and they were able to see a list of records for all the divisions of their company when they only should have had access to one division. The user reported this, and the access was corrected. The issue now is that depending on whether the user saw data for other divisions we need to report an incident. So we need to know exactly what the user did while logged in.

 

What I've tried: I looked at the system logs authz-audit.csv and jboss1-access.log for the day of the occurrence and I don't think I've found anything useful so far. I also looked at records_usage.csv which can tell me what records the user accessed but not much else than that.

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  • +1
    Certified Lead Developer
    Dear Oscar,
    This is visible in the system logs, in the "audit" folder. If you have a Cloud environment, this may be the URL of that folder:
    https://<YOUR_ENVIRONMENT>.appiancloud.com/suite/shared-logs/<YOUR_ENVIRONMENT>/audit/

    Specifically, this can be found at records_usage.csv .
    There is a user identifier on the second column ("User") - you can look these IDs up in Appian Designer to figure out the user. In other words:
    1. In Appian Designer, at the top, you will see:
    APPLICATIONS - OBJECTS - USERS - MONITORING
    2. Click on Users
    3. Do a search on the UUID (_h-000..._10); the user should appear as a result

    I hope this helps. I had a similar issue about wanting to figure out what users saw and found your post; thank you for posting!
Reply
  • +1
    Certified Lead Developer
    Dear Oscar,
    This is visible in the system logs, in the "audit" folder. If you have a Cloud environment, this may be the URL of that folder:
    https://<YOUR_ENVIRONMENT>.appiancloud.com/suite/shared-logs/<YOUR_ENVIRONMENT>/audit/

    Specifically, this can be found at records_usage.csv .
    There is a user identifier on the second column ("User") - you can look these IDs up in Appian Designer to figure out the user. In other words:
    1. In Appian Designer, at the top, you will see:
    APPLICATIONS - OBJECTS - USERS - MONITORING
    2. Click on Users
    3. Do a search on the UUID (_h-000..._10); the user should appear as a result

    I hope this helps. I had a similar issue about wanting to figure out what users saw and found your post; thank you for posting!
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