Unable to restart JBoss after installation of v18.1

I've just installed 18.1 for the first time on my test server. 

When I try to start JBOSS, I'm getting an exception with the following error message :

 

08:40:58,269 WARN [org.jboss.as.ee] (MSC service thread 1-2) JBAS011006: Not installing optional component com.appiancorp.ap2.ListingsServletFilter due to an exception (enable DEBUG log level to see the cause)
08:40:58,503 WARN [org.jboss.as.ee] (MSC service thread 1-2) JBAS011006: Not installing optional component com.appiancorp.common.BootstrapSpringContextLoaderListener due to an exception (enable DEBUG log level to see the cause)
08:40:58,597 INFO [org.jboss.as.connector.deployers.RADeployer] (MSC service thread 1-1) IJ020002: Deployed: file:/d:/appian/ear/suite.ear/unattended-request-poller.rar/
08:40:58,597 INFO [org.jboss.as.connector.deployers.RADeployer] (MSC service thread 1-3) IJ020002: Deployed: file:/d:/appian/ear/suite.ear/email-poller.rar/
08:40:58,894 INFO [org.jboss.web] (ServerService Thread Pool -- 209) JBAS018210: Register web context: /suite
08:40:59,003 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/suite]] (ServerService Thread Pool -- 209) JBWEB000285: Error configuring application listener of class com.appiancorp.common.BootstrapSpringContextLoaderListener: java.lang.ClassNotFoundException: com.appiancorp.common.BootstrapSpringContextLoaderListener from [Module "deployment.suite.ear.web.war:main" from Service Module Loader]
at org.jboss.modules.ModuleClassLoader.findClass(ModuleClassLoader.java:213) [jboss-modules.jar:1.3.6.Final-redhat-1]
at org.jboss.modules.ConcurrentClassLoader.performLoadClassUnchecked(ConcurrentClassLoader.java:459) [jboss-modules.jar:1.3.6.Final-redhat-1]
at org.jboss.modules.ConcurrentClassLoader.performLoadClassChecked(ConcurrentClassLoader.java:408) [jboss-modules.jar:1.3.6.Final-redhat-1]
at org.jboss.modules.ConcurrentClassLoader.performLoadClass(ConcurrentClassLoader.java:389) [jboss-modules.jar:1.3.6.Final-redhat-1]
at org.jboss.modules.ConcurrentClassLoader.loadClass(ConcurrentClassLoader.java:134) [jboss-modules.jar:1.3.6.Final-redhat-1]
at org.jboss.as.web.deployment.WebInjectionContainer.newInstance(WebInjectionContainer.java:78) [jboss-as-web-7.5.0.Final-redhat-21.jar:7.5.0.Final-redhat-21]
at org.apache.catalina.core.StandardContext.contextListenerStart(StandardContext.java:3294) [jbossweb-7.5.7.Final-redhat-1.jar:7.5.7.Final-redhat-1]
at org.apache.catalina.core.StandardContext.start(StandardContext.java:3780) [jbossweb-7.5.7.Final-redhat-1.jar:7.5.7.Final-redhat-1]
at org.jboss.as.web.deployment.WebDeploymentService.doStart(WebDeploymentService.java:163) [jboss-as-web-7.5.0.Final-redhat-21.jar:7.5.0.Final-redhat-21]
at org.jboss.as.web.deployment.WebDeploymentService.access$000(WebDeploymentService.java:61) [jboss-as-web-7.5.0.Final-redhat-21.jar:7.5.0.Final-redhat-21]
at org.jboss.as.web.deployment.WebDeploymentService$1.run(WebDeploymentService.java:96) [jboss-as-web-7.5.0.Final-redhat-21.jar:7.5.0.Final-redhat-21]
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [rt.jar:1.8.0_121]
at java.util.concurrent.FutureTask.run(FutureTask.java:266) [rt.jar:1.8.0_121]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [rt.jar:1.8.0_121]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [rt.jar:1.8.0_121]
at java.lang.Thread.run(Thread.java:745) [rt.jar:1.8.0_121]
at org.jboss.threads.JBossThread.run(JBossThread.java:122)

 

I have increased logging to DEBUG in logging.properties, but no further details are output.

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Parents
  • 0
    Certified Senior Developer
    Hi pauls985,

    Please check the permissions on the folder. The user that is running Appian on the server should have full read, write, and execute permissions for <APPIAN_HOME> and all subfolders and files.

    And you should also give same permissions to license as well (<APPIAN_HOME>/server/_bin/k/linux64). After you've checked that, with the application server stopped, please do the following:

    This could be one of the reason for the issue as you are logging in for the first time , try to delete the below lines under the file "<Appian_HOME>/ear/suite.ear/web.war/WEB-INF/web.xml" and then try again with the same credentails
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    <cookie-config>
    <http-only>true</http-only>
    <secure>true</secure>
    </cookie-config>
    <tracking-mode>COOKIE</tracking-mode>

    1) In <APPIAN_HOME>/ear if the marker files reads "suite.ear.undeployed" or suite.ear.failed", please rename is to "suite.ear.dodeploy".

    2) Manually clear the osgi cache by deleting the contents of D:\\Appy711Trng\\ear\\suite.ear\\web.war\\WEB-INF\\osgi-cache .
    (community.appian.com/.../kb-1124-osgi-related-errors-cause-jboss-deployment-to-fail)

    3) Start the application server

    Let me know if you still encounter the issue after performing these steps. Thanks.
  • We are also encountering the same issue and following the steps above still throwing the same error. Any updates on how to fix this?
  • 0
    A Score Level 1
    in reply to Will Teoh
    Have you deployed using the configuration using Configuration.Bat after the upgrade?
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