403 Forbidden Error while accessing appian 18.1 server URL

I have configured the appian 18.1 setup in local machine and it was started successfully using jboss 6.4 server.

But I am not able to access the URL.

Error : 403 forbidden.

URL : http://<FQDN>:8080/suite/admin

Please anyone help me out.

Thanks in advance.

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    Certified Senior Developer
    Hi rajesh ,

    We have faced the same issue before so we have gone through below steps.

    step-1: Please check the permissions on the folder. The user that is running Appian on the server should have full read, write, and execute
    permissions for <APPIAN_HOME> and all sub folders and files.

    After completion of the above step we can able to access the respected URL but while logging we are unable to logging into respected URL For that we removed the below lines under the file "<Appian_HOME>/ear/suite.ear/web.war/WEB-INF/web.xml" and then try again with the same credentials

    Step-2:
    >>>>>>>>>>>>>>>>>>>
    <cookie-config>
    <http-only>true</http-only>
    <secure>true</secure>
    </cookie-config>
    <tracking-mode>COOKIE</tracking-mode>

    After the above two steps we can successfully logged into respected site .

    Please try above steps they may help to resolve your issue.

    Thanks
  • Thanks for your answer.

    Can you please more eloborate more on step 1.

    That is how to check the permissions on the folder (<APPIAN_HOME> and all sub folders and files) and also how to enable permission.

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