Error prompt with load.bat / load.sh

Hi Joan,
Basically load.sh/bat contains java path, web.ear path and then it load a file from web.ear. Have you changed anything in this file? Please check weather all the paths in this file are correct.

The script needs to be executed where the Appian engines are running AND they need to be UP AND RUNNING.

The script needs to be executed where the Appian engines are running AND they need to be UP AND RUNNING.

Dear Shanmukha and Eduardo Fuentes ,

Thank you so much for your advice.

I did not change any of the content of load.bat/load.sh, it remained as 

@echo off
setlocal
set JAVA_CMD=java
if defined JAVA_HOME (
  set JAVA_CMD="%JAVA_HOME%\bin\java"
)

pushd ..\..\ear\suite.ear\web.war
%JAVA_CMD% -classpath %~dp0classpath.jar -Dlog4j.defaultInitOverride=true com.appiancorp.common.initialize.InitializeServer WEB-INF\conf\dataload\config.xml
popd

 

and I have executed the engines and ensured that they are up before running the script, but it still shows the error lines.

Was it normal to have those lines?
Should there be any specific lines that I could read from, or is there any way that I could verify that the load.bat / load.sh is run successfully?

Dear Shanmukha and Eduardo Fuentes ,

Seems like I have met the same issue here:
community.appian.com/.../appian-logo-not-visible-and-no-other-tabs-in-designer-window-after-updating-to-17-2

Do you have any clues?

Hi Joan,

If everything looks good then it should suppose to work as expected. I would suggest you can check with Appian Support once.