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Can't log into newly installed dev machine

michaelg910

I set up a new 18.2 container on my development machine. I got everything to boot up and the system is available.

The only issue I have is that it won't save my Administrator password to the data base so I can't log in.

I checked the mysql database, the appian_schema.usr table. This is what is in the DB. 

username       scs_key_salt    scs_key_h

Administrator  null                null

 

I know the password.properties file was filled out. I saved a copy since I found out the FIRST time I installed this I had an issue and the advice I read was to reinstall Appian.

 

I am getting a bit frustrated at this point, a week into this exercise and would appreciate some guidance.

 

Regards,

Mike Gardner

  Discussion posts and replies are publicly visible

Parents Reply Children
  • 0 in reply to Jonga
    Hi Jonga,

    No, I get everything up and running. Get to the login screen, only to be told my username/password are invalid.

    I know they are correct because I saved the password.properties file. I also looked into the DB and the username is saved just not the password. Possibly there is an issue with the password hashing?

    Thanks,
    Mike
  • 0 in reply to michaelg910
    Just do again the Part Eight: Deploy the Configurations and the others steps below, i just do that and it works.
  • 0 in reply to Jonga
    I believe I can do parts 8 & 10 but not 9. I though you could only do step 9 the first time you start up the server?

    Either way, I did these steps with the same result.

    I have a container that I can't log into.
  • +1 in reply to michaelg910
    you can do all the parts all the times you want, firts turn down all the services.
    -<JBOSS_HOME>\bin\shutdown.bat
    -<APPIAN_HOME>\search-server\bin\stop.bat
    -<APPIAN_HOME>\data-server\bin\stop.bat
    -<APPIAN_HOME>\services\bin\stop.bat -p <password> -s

    -then do the part 8 and deploy all the configuration.

    -the the part 9 verify if you are writting in <APPIAN_HOME>\conf/ and write in passwords.properties verify if you dont write in de file that has extentions ".example" or in the path repo/conf in the same file password.properties.

    -do the part 10, turn up all the services.
  • 0 in reply to Jonga
    Hi Jonga,

    I did everything that you listed but my Administrator password is still not getting saved to the mysql db.

    also, I noticed for your \services\bin\stop.bat -p password command you have a '-s' instead of the '-all' what difference could this make?

    Thanks,
    Mike
  • 0 in reply to michaelg910
    20:49:25,475 INFO [org.jboss.modules] (main) JBoss Modules version 1.3.6.Final-redhat-1
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    20:49:28,443 WARN [org.jboss.messaging] (ServerService Thread Pool -- 22) JBAS011618: There is no resource matching the expiry-address jms.queue.ExpiryQueue for the address-settings #, expired messages from destinations matching this address-setting will be lost!
    20:49:28,475 WARN [org.jboss.messaging] (ServerService Thread Pool -- 22) JBAS011619: There is no resource matching the dead-letter-address jms.queue.DLQ for the address-settings #, undelivered messages from destinations matching this address-setting will be lost!
    20:49:35,906 INFO [org.xnio] (MSC service thread 1-2) XNIO Version 3.0.13.GA-redhat-1
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    20:49:38,000 WARN [org.jboss.as.connector.logging] (MSC service thread 1-7) JBAS010489: -ds.xml file deployments are deprecated. Support may be removed in a future version.
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    20:49:38,453 INFO [org.hornetq.core.server] (ServerService Thread Pool -- 52) HQ221006: Waiting to obtain live lock
    20:49:38,625 INFO [org.hornetq.core.server] (ServerService Thread Pool -- 52) HQ221013: Using NIO Journal
    20:49:39,006 INFO [org.hornetq.core.server] (ServerService Thread Pool -- 52) HQ221034: Waiting to obtain live lock
    20:49:39,006 INFO [org.hornetq.core.server] (ServerService Thread Pool -- 52) HQ221035: Live Server Obtained live lock
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    20:49:40,248 INFO [org.hornetq.core.server] (ServerService Thread Pool -- 52) HQ221020: Started Netty Acceptor version 3.6.10.Final-266dbdf 0.0.0.0:5445 for CORE protocol
    20:49:40,279 INFO [org.hornetq.core.server] (ServerService Thread Pool -- 52) HQ221007: Server is now live
    20:49:40,310 INFO [org.hornetq.core.server] (ServerService Thread Pool -- 52) HQ221001: HornetQ Server version 2.3.25.Final (2.3.x, 123) [1f75ca13-8aca-11e8-894e-b99fc96dd08d]
    20:49:40,310 INFO [org.hornetq.core.server] (ServerService Thread Pool -- 52) HQ221003: trying to deploy queue jms.queue.jms/ProcessQueue
    20:49:40,342 INFO [org.jboss.as.messaging] (ServerService Thread Pool -- 52) JBAS011601: Bound messaging object to jndi name java:/jms/AppianProcessIntegrationQueue
    20:49:40,373 INFO [org.jboss.as.messaging] (ServerService Thread Pool -- 52) JBAS011601: Bound messaging object to jndi name java:jboss/exported/jms/AppianProcessIntegrationQueue
    20:49:40,420 INFO [org.hornetq.jms.server] (ServerService Thread Pool -- 53) HQ121005: Invalid "host" value "0.0.0.0" detected for "netty" connector. Switching to "BAHCNU4089LP2". If this new address is incorrect please manually configure the connector to use the proper one.
    20:49:40,467 INFO [org.jboss.as.messaging] (ServerService Thread Pool -- 53) JBAS011601: Bound messaging object to jndi name java:/jms/AppianProcessIntegrationConnectionFactory
    20:49:40,467 INFO [org.jboss.as.messaging] (ServerService Thread Pool -- 53) JBAS011601: Bound messaging object to jndi name java:jboss/exported/jms/AppianProcessIntegrationConnectionFactory
    20:49:40,482 INFO [org.jboss.as.connector.deployment] (MSC service thread 1-4) JBAS010406: Registered connection factory java:/JmsXA
    20:49:40,701 INFO [org.hornetq.ra] (MSC service thread 1-4) HornetQ resource adaptor started
    20:49:40,717 INFO [org.jboss.as.connector.services.resourceadapters.ResourceAdapterActivatorService$ResourceAdapterActivator] (MSC service thread 1-4) IJ020002: Deployed: file://RaActivatorhornetq-ra
    20:49:40,717 INFO [org.jboss.as.connector.deployment] (MSC service thread 1-3) JBAS010401: Bound JCA ConnectionFactory [java:/JmsXA]
    20:50:11,856 WARN [org.jboss.as.dependency.private] (MSC service thread 1-4) JBAS015867: Deployment "deployment.suite.ear" is using a private module ("com.sun.jsf-impl:main") which may be changed or removed in future versions without notice.
    20:50:11,856 WARN [org.jboss.as.dependency.private] (MSC service thread 1-4) JBAS015867: Deployment "deployment.suite.ear" is using a private module ("com.sun.jsf-impl:main") which may be changed or removed in future versions without notice.
    20:50:11,950 INFO [org.jboss.as.ejb3.deployment.processors.EjbJndiBindingsDeploymentUnitProcessor] (MSC service thread 1-8) JNDI bindings for session bean named ClasspathResourcesEjb in deployment unit subdeployment "resources-classpath.jar" of deployment "suite.ear" are as follows:

    java:global/suite/resources-classpath/ClasspathResourcesEjb!com.appiancorp.common.ClasspathResourcesEjb
    java:app/resources-classpath/ClasspathResourcesEjb!com.appiancorp.common.ClasspathResourcesEjb
    java:module/ClasspathResourcesEjb!com.appiancorp.common.ClasspathResourcesEjb
    java:global/suite/resources-classpath/ClasspathResourcesEjb
    java:app/resources-classpath/ClasspathResourcesEjb
    java:module/ClasspathResourcesEjb

    20:50:12,341 WARN [org.jboss.weld.deployer] (MSC service thread 1-3) JBAS016012: Deployment deployment "suite.ear" contains CDI annotations but beans.xml was not found.
    20:50:13,231 INFO [org.jboss.web] (ServerService Thread Pool -- 160) JBAS018210: Register web context: /suite
    20:50:13,419 ERROR [stderr] (ServerService Thread Pool -- 160) log4j:WARN No appenders could be found for logger (org.apache.commons.configuration.PropertiesConfiguration).

    20:50:13,419 ERROR [stderr] (ServerService Thread Pool -- 160) log4j:WARN Please initialize the log4j system properly.

    20:50:13,419 ERROR [stderr] (ServerService Thread Pool -- 160) log4j:WARN See logging.apache.org/.../faq.html for more info.

    20:50:16,102 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/suite]] (ServerService Thread Pool -- 160) Initializing Spring root WebApplicationContext
    20:50:21,846 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:50:21,846 [ServerService Thread Pool -- 160] INFO com.appiancorp.common.persistence.search.SearchServerClientConfiguration - Using the Search Server client configuration specified in appian-topology.xml.

    20:50:22,955 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:50:22,955 [ServerService Thread Pool -- 160] INFO com.appiancorp.common.persistence.search.AppianSearchSpringConfig - initializing client with server addresses: [localhost:9300]

    20:50:25,135 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:50:25,135 [ServerService Thread Pool -- 160] INFO com.appiancorp.common.persistence.search.AppianSearchSpringConfig - client settings: {client.transport.ping_timeout=20s, client.transport.sniff=true, client.type=transport, cluster.name=appian-search-cluster, name=Client 2CB4EA65, network.server=false, node.client=true, path.logs=C:\appian182\appian\logs, transport.ping_schedule=5s}

    20:50:25,166 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:50:25,166 [ServerService Thread Pool -- 160] INFO com.appiancorp.common.persistence.search.AppianSearchSpringConfig - client configured nodes: [{#transport#-1}{localhost}{127.0.0.1:9300}]

    20:50:25,182 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:50:25,182 [ServerService Thread Pool -- 160] INFO com.appiancorp.common.persistence.search.AppianSearchSpringConfig - client connected nodes: [{Node localhost:9300}{oZqClpA2RWC7XgxSJPPA5Q}{localhost}{127.0.0.1:9300}]

    20:50:25,307 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:50:25,307 [ServerService Thread Pool -- 160] INFO com.appiancorp.common.persistence.search.AppianSearchSpringConfig - search server: productName=ElasticSearch, productVersion=2.4.5, driverName=org.elasticsearch.client.transport.TransportClient, driverVersion=2.4.5

    20:50:34,556 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:50:34,556 [ServerService Thread Pool -- 160] INFO com.appiancorp.rdbms.hb.DataSourceManagerHbImpl - [java:/jdbc/AppianDS] Checking schema and migrating if necessary (appian/db/changelog/db-changelog-master.xml)...

    20:50:38,415 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:50:38,415 [ServerService Thread Pool -- 160] INFO com.appiancorp.rdbms.hb.DataSourceManagerHbImpl - [java:/jdbc/AppianDS] Schema check/migration completed successfully.

    20:50:38,415 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:50:38,415 [ServerService Thread Pool -- 160] INFO com.appiancorp.rdbms.hb.DataSourceManagerHbImpl - [java:/jdbc/AppianDS] Verifying that entity mappings match the schema...

    20:50:39,572 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:50:39,572 [ServerService Thread Pool -- 160] INFO com.appiancorp.rdbms.hb.DataSourceManagerHbImpl - [java:/jdbc/AppianDS] Mappings and schema validated successfully.

    20:50:40,759 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:50:40,759 [ServerService Thread Pool -- 160] INFO com.appiancorp.common.crypto.KeyStoreConfig - KeyStoreConfig initialized in 0 seconds

    20:50:47,042 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:50:47,042 [ServerService Thread Pool -- 160] INFO com.appiancorp.rdbms.config.PrimaryDataSourceConfig - Validating and initializing the Appian data source: java:/jdbc/AppianDS

    20:50:47,074 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:50:47,074 [ServerService Thread Pool -- 160] INFO com.appiancorp.rdbms.config.PrimaryDataSourceConfig - Appian data source: java:/jdbc/AppianDS DataSourceMetadata[databaseProductName=MySQL, databaseProductVersion=5.7.22-log, driverName=MySQL Connector Java, driverVersion=mysql-connector-java-5.1.46 ( Revision: 9cc87a48e75c2d2e87c1a293b2862ce651cb256e )]

    20:50:59,387 ERROR [stderr] (ServerService Thread Pool -- 160) ScriptEngineManager providers.next(): javax.script.ScriptEngineFactory: Provider com.sun.script.javascript.RhinoScriptEngineFactory not found

    20:51:08,557 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:08,557 [ServerService Thread Pool -- 160] ERROR com.appiancorp.suite.PasswordConfiguration - Could not create system administrator Administrator from passwords.properties: Could not create system administrator user “Administrator” as specified in password.properties: The username is not available

    20:51:08,557 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:08,557 [ServerService Thread Pool -- 160] INFO com.appiancorp.suite.PasswordConfiguration - Successfully read and encrypted passwords from conf/passwords.properties.

    20:51:08,573 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:08,573 [ServerService Thread Pool -- 160] INFO com.appiancorp.suite.PasswordConfiguration - Deleted /C:/appian182/appian/conf/passwords.properties.

    20:51:12,480 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:12,480 [ServerService Thread Pool -- 160] INFO com.appiancorp.common.spring.AbstractSpringContextListener - Received ContextRefreshedEvent: org.springframework.context.event.ContextRefreshedEvent[source=Root WebApplicationContext: startup date [Thu Jul 19 20:50:16 GMT 2018]; root of context hierarchy]

    20:51:12,496 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:12,496 [ServerService Thread Pool -- 160] INFO com.appiancorp.common.spring.AbstractSpringContextListener - Received ContextRefreshedEvent: org.springframework.context.event.ContextRefreshedEvent[source=Root WebApplicationContext: startup date [Thu Jul 19 20:50:16 GMT 2018]; root of context hierarchy]

    20:51:12,496 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:12,496 [ServerService Thread Pool -- 160] INFO com.appiancorp.common.spring.AbstractSpringContextListener - Received ContextRefreshedEvent: org.springframework.context.event.ContextRefreshedEvent[source=Root WebApplicationContext: startup date [Thu Jul 19 20:50:16 GMT 2018]; root of context hierarchy]

    20:51:12,543 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:12,543 [ServerService Thread Pool -- 160] INFO com.appiancorp.common.spring.AbstractSpringContextListener - Received ContextRefreshedEvent: org.springframework.context.event.ContextRefreshedEvent[source=Root WebApplicationContext: startup date [Thu Jul 19 20:50:16 GMT 2018]; root of context hierarchy]

    20:51:12,559 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:12,559 [ServerService Thread Pool -- 160] INFO com.appiancorp.ix.spring.IaSpringContextListener - Enabling ia listener for Appian data source transactions.

    20:51:12,574 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:12,574 [ServerService Thread Pool -- 160] INFO com.appiancorp.ix.spring.IaSpringContextListener - Scheduling ia replication timer with a 60000 ms delay.

    20:51:12,590 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:12,590 [ServerService Thread Pool -- 160] INFO com.appiancorp.common.spring.AbstractSpringContextListener - Received ContextRefreshedEvent: org.springframework.context.event.ContextRefreshedEvent[source=Root WebApplicationContext: startup date [Thu Jul 19 20:50:16 GMT 2018]; root of context hierarchy]

    20:51:12,590 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:12,590 [ServerService Thread Pool -- 160] INFO com.appiancorp.tempo.rdbms.index.NewsIndexSpringContextListener - Enabling news listener for Appian data source transactions.

    20:51:12,605 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:12,605 [ServerService Thread Pool -- 160] INFO com.appiancorp.tempo.rdbms.index.NewsIndexSpringContextListener - Scheduling news replication timer with a 60000 ms delay.

    20:51:12,621 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:12,621 [ServerService Thread Pool -- 160] INFO com.appiancorp.common.spring.AbstractSpringContextListener - Received ContextRefreshedEvent: org.springframework.context.event.ContextRefreshedEvent[source=Root WebApplicationContext: startup date [Thu Jul 19 20:50:16 GMT 2018]; root of context hierarchy]

    20:51:12,637 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:12,637 [ServerService Thread Pool -- 160] INFO com.appiancorp.object.schema.SchemaCreatorImpl - Checking for patch schema in Data Server...

    20:51:12,949 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:12,949 [ServerService Thread Pool -- 160] INFO com.appiancorp.object.schema.SchemaCreatorImpl - Schema already exists.

    20:51:26,560 INFO [stdout] (Appian Timer - 2) 2018-07-19 20:51:26,560 [Appian Timer - 2] WARN com.appiancorp.common.sigar.SigarLoader - Sigar native library not found at /native/sigar/sigar-amd64-winnt.dll

    20:51:26,591 INFO [stdout] (Appian Timer - 2) 2018-07-19 20:51:26,591 [Appian Timer - 2] WARN com.appiancorp.common.sigar.SigarLoader - Sigar native library not available. Some system metrics are not available on Windows.

    20:51:29,813 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:29,813 [ServerService Thread Pool -- 160] INFO com.appiancorp.rdbms.datasource.BusinessDataSourceValidator - Validating data sources.

    20:51:29,860 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:29,860 [ServerService Thread Pool -- 160] INFO com.appiancorp.plugins.PluginLoader - Appian Plug-in Framework starting for directory [C:\appian182\appian\_admin\plugins]

    20:52:10,133 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,133 [ServerService Thread Pool -- 160] INFO com.appiancorp.plugins.LoggingPluginEventListener - Successfully installed Plug-in 'Atlassian Template Renderer Velocity 1.6 Plugin' (com.atlassian.templaterenderer.atlassian-template-renderer-velocity16-plugin-1.3.1) version 1.3.1.

    20:52:10,149 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,149 [ServerService Thread Pool -- 160] INFO com.appiancorp.plugins.LoggingPluginEventListener - Successfully installed Plug-in 'Appian Integration - SAP' (appian.integration.sap) version 1.0.69.

    20:52:10,180 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,180 [ServerService Thread Pool -- 160] INFO com.appiancorp.plugins.LoggingPluginEventListener - Successfully installed Plug-in 'Appian Smart Services' (appian.system.smart-services) version 18.2.20.

    20:52:10,196 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,196 [ServerService Thread Pool -- 160] INFO com.appiancorp.plugins.LoggingPluginEventListener - Successfully installed Plug-in 'Appian Integration - Salesforce' (appian.integration.salesforce) version 1.0.69.

    20:52:10,211 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,211 [ServerService Thread Pool -- 160] INFO com.appiancorp.plugins.LoggingPluginEventListener - Successfully installed Plug-in 'Atlassian Template Renderer API' (com.atlassian.templaterenderer.atlassian-template-renderer-api-1.3.1) version 1.3.1.

    20:52:10,227 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,227 [ServerService Thread Pool -- 160] INFO com.appiancorp.plugins.LoggingPluginEventListener - Successfully installed Plug-in 'Appian Integration - HTTP' (appian.integration.httpclient) version 18.2.20.

    20:52:10,258 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,258 [ServerService Thread Pool -- 160] INFO com.appiancorp.plugins.LoggingPluginEventListener - Successfully installed Plug-in 'Appian Integration - SharePoint' (appian.integration.sharepoint) version 1.0.69.

    20:52:10,290 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,274 [ServerService Thread Pool -- 160] INFO com.appiancorp.plugins.LoggingPluginEventListener - Successfully installed Plug-in 'Appian Integration - Siebel' (appian.integration.siebel) version 1.0.69.

    20:52:10,321 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,321 [ServerService Thread Pool -- 160] INFO com.appiancorp.plugins.LoggingPluginEventListener - Successfully installed Plug-in 'Appian REST API' (appian.system.rest-api) version 18.2.20.

    20:52:10,352 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,352 [ServerService Thread Pool -- 160] INFO com.appiancorp.plugins.LoggingPluginEventListener - Successfully installed Plug-in 'Appian Integration - CMIS' (appian.integration.cmis) version 1.0.69.

    20:52:10,352 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,352 [ServerService Thread Pool -- 160] INFO com.appiancorp.plugins.LoggingPluginEventListener - Successfully installed Plug-in 'Atlassian REST - Module Types' (com.atlassian.plugins.rest.atlassian-rest-module) version 2.6.7.

    20:52:10,383 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,383 [ServerService Thread Pool -- 160] INFO com.appiancorp.plugins.LoggingPluginEventListener - Successfully installed Plug-in 'Appian Integration - Dynamics' (appian.integration.dynamics) version 1.0.69.

    20:52:10,415 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,415 [ServerService Thread Pool -- 160] INFO com.appiancorp.plugins.PluginLoader - Appian Plug-in Framework started in 0:00:40.555

    20:52:10,430 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,430 [ServerService Thread Pool -- 160] INFO com.appiancorp.applications.BundledApplicationsLoader - Loading system objects.

    20:52:10,461 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,461 [ServerService Thread Pool -- 160] INFO com.appiancorp.applications.BundledApplicationsLoader - Completed loading system objects in 0:00:00.031

    20:52:10,508 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,508 [ServerService Thread Pool -- 160] INFO com.appiancorp.process.workpoller.UnattendedRequestPollerLoader - Unattended Request Polling Framework started in 0:00:00.015

    20:52:10,748 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,747 [ServerService Thread Pool -- 160] INFO com.appiancorp.process.jms.JmsProcessIntegrationLoader - JMS Process Integration Framework started in 0:00:00.239

    20:52:10,752 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,751 [ServerService Thread Pool -- 160] INFO com.appiancorp.process.emailpoller.EmailPollerLoader - No endpoints configured in custom.properties...EmailPoller will not be enabled

    20:52:10,964 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:52:10,964 [ServerService Thread Pool -- 160] INFO com.appiancorp.common.web.WeblogicSessionAttributeClassLoaderRequestFilter - WeblogicSessionAttributeClassLoaderRequestFilter enabled = false server info = JBoss Web/7.5.7.Final-redhat-1

    20:52:12,189 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/suite]] (ServerService Thread Pool -- 160) org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: loaded (conf ok)
    20:52:12,360 INFO [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/suite]] (ServerService Thread Pool -- 160) org.tuckey.web.filters.urlrewrite.UrlRewriteFilter INFO: loaded (conf ok)
    20:52:15,421 INFO [org.jboss.as.server] (ServerService Thread Pool -- 30) JBAS015859: Deployed "appian-mysql-ds.xml" (runtime-name : "appian-mysql-ds.xml")
    20:52:15,422 INFO [org.jboss.as.server] (ServerService Thread Pool -- 30) JBAS015859: Deployed "suite.ear" (runtime-name : "suite.ear")
    20:52:15,601 INFO [org.jboss.as] (Controller Boot Thread) JBAS015961: Http management interface listening on 127.0.0.1:9990/management
    20:52:15,640 INFO [org.jboss.as] (Controller Boot Thread) JBAS015951: Admin console listening on http://127.0.0.1:9990
    20:52:15,642 INFO [org.jboss.as] (Controller Boot Thread) JBAS015874: JBoss EAP 6.4.0.GA (AS 7.5.0.Final-redhat-21) started in 170782ms - Started 1528 of 1565 services (73 services are lazy, passive or on-demand)
    20:59:17,001 INFO [com.sun.jersey.server.impl.application.WebApplicationImpl] (http-/0.0.0.0:8080-1) Initiating Jersey application, version 'Jersey: 1.8-atlassian-6 03/12/2012 02:59 PM'
  • 0
    Certified Lead Developer
     in reply to michaelg910

    Hello michaelg910,

    Source of the issue is here:

    20:51:08,557 INFO [stdout] (ServerService Thread Pool -- 160) 2018-07-19 20:51:08,557 [ServerService Thread Pool -- 160] ERROR com.appiancorp.suite.PasswordConfiguration - Could not create system administrator Administrator from passwords.properties: Could not create system administrator user “Administrator” as specified in password.properties: The username is not available

    Just choose a different username than "Administrator".

    Mat

  • 0 in reply to Mathieu Drouin
    Hi Mat,

    That was indeed the solution. For whatever reason the username was saved the first time through but not the user password. Since the username needs to be unique I just restarted with a different one specified in the password.properties file, and the .dev one too, and it was created.

    Thanks
    Mike
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