Hi, We have installed Appian 7.3 version on windows 2000 server but w

Navajith, are you trying to stand up a multiple gateway architecture? May I ask what documentation you followed to do this installation?

Alex, I was following the installation guide of version 7.3.

I deleted the kdb files and it seems like that resolved the issue, now it says that all the engines are up, when I executed checkengine batch file. Now I am facing an issue with the jboss, when I start jboss, its giving an error message "jboss started and stopped. some services stop automatically if they are not in use by other services or programs".

Is that the only message you get? How exactly are you starting jboss?

I am starting the jboss service from the windows services menu in Administrative tools

Have you completed the steps noted here?: forum.appian.com/.../Setting_up_JBoss_as_a_Windows_Service

Additionally, please make sure:
-You have set JAVA_HOME properly
-You are running the service as the same user who installed appian

If you are still facing a problem, you may want to stand up Appian using the standalone.bat script and take a look at the logs.

Hi Alex, I checked the JAVA_HOME property and are running the service as the same user. Now I am not getting the error popup msg; however the jboss service is stopped automatically. As suggested I have tried to start jboss using standalone.bat script and the log says

" Caused by: javax.xml.stream.XMLStreamException: JBAS014674: Failed to load module org.jboss.as.clustering.infinispan
          at org.jboss.as.controller.parsing.ExtensionXml.parseExtensions(ExtensionXml.java:154) [jboss-as-controller-7.2.0.Final-redhat-8.jar:7.2.0.Final-redhat-8]
          at org.jboss.as.server.parsing.StandaloneXml.readServerElement_1_4(StandaloneXml.java:424) [jboss-as-server-7.2.0.Final-redhat-8.jar:7.2.0.Final-redhat-8]
          at org.jboss.as.server.parsing.StandaloneXml.readElement(StandaloneXml.java:136) [jboss-as-server-7.2.0.Final-redhat-8.jar:7.2.0.Final-redhat-8]
          at org.jboss.as.server.parsing.StandaloneXml.readElement(StandaloneXml.java:103) [jboss-as-server-7.2.0.Final-redhat-8.jar:7.2.0.Final-redhat-8]
          at org.jboss.staxmapper.XMLMapperImpl.processNested(XMLMapperImpl.java:110) [staxmapper-1.1.0.Final-redhat-2.jar:1.1.0.Final-redhat-2]
          at org.jboss.staxmapper.XMLMapperImpl.parseDocument(XMLMapperImpl.java:69) [staxmapper-1.1.0.Final-redhat-2.jar:1.1.0.Final-redhat-2]
          at org.jboss.as.controller.persistence.XmlConfigurationPersister.load(XmlConfigurationPersister.java:133) [jboss-as-controller-7.2.0.Final-redhat-8.jar:7.2.0.Final-redhat-8]
          ... 3 more
Caused by: java.util.concurrent.ExecutionException: javax.xml.stream.XMLStreamException: JBAS014674: Failed to load module
          at java.util.concurrent.FutureTask.report(FutureTask.java:122) [rt.jar:1.7.0_45]
          at java.util.concurrent.FutureTask.get(FutureTask.java:188) [rt.jar:1.7.0_45]
          at org.jboss.as.controller.parsing.ExtensionXml.parseExtensions(ExtensionXml.java:146) [jboss-as-controller-7.2.0.Final-redhat-8.jar:7.2.0.Final-redhat-8]
          ... 9 more
Caused by: javax.xml.stream.XMLStreamException: JBAS014674: Failed to load module
          at org.jboss.as.controller.parsing.ExtensionXml.loadModule(ExtensionXml.java:195) [jboss-as-controller-7.2.0.Final-redhat-8.jar:7.2.0.Final-redhat-8]
          at org.jboss.as.controller.parsing.ExtensionXml.access$000(ExtensionXml.java:68) [jboss-as-controller-7.2.0.Final-redhat-8.jar:7.2.0.Final-redhat-8]
          at org.jboss.as.controller.parsing.ExtensionXml$1.call(ExtensionXml.java:126) [jboss-as-controller-7.2.0.Final-redhat-8.jar:7.2.0.Final-redhat-8]
          at org.jboss.as.controller.parsing.ExtensionXml$1.call(ExtensionXml.java:123) [jboss-as-controller-7.2.0.Final-redhat-8.jar:7.2.0.Final-redhat-8]
          at java.util.concurrent.FutureTask.run(FutureTask.java:262) [rt.jar:1.7.0_45]
          at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) [rt.jar:1.7.0_45]
          at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) [rt.jar:1.7.0_45]
          at java.lang.Thread.run(Thread.java:744) [rt.jar:1.7.0_45]
          at org.jboss.threads.JBossThread.run(JBossThread.java:122) [jboss-threads-2.1.0.Final-redhat-1.jar:2.1.0.Final-redhat-1]
Caused by: org.jboss.modules.ModuleLoadException: Error loading module from C:\\jboss-eap-6.1\\modules\\system\\layers\\base\\org\\infinispan\\cachestore\\jdbc\\main\\module.xml
          at org.jboss.modules.ModuleXmlParser.parseModuleXml(ModuleXmlParser.java:292) [jboss-modules.jar:1.2.0.Final-redhat-1]
          at org.jboss.modules.ModuleXmlParser.parseModuleXml(ModuleXmlParser.java:256) [jboss-modules.jar:1.2.0.Final-redhat-1]
          at org.jboss.modules.LocalModuleFinder$1.run(LocalModuleFinder.java:144) [jboss-modules.jar:1.2.0.Final-redhat-1]
          at org.jboss.modules.LocalModuleFinder$1.run(LocalModuleFinder.java:138) [jboss-modules.jar:1.2.0.Final-redhat-1]
          at java.security.AccessController.doPrivileged(Native Method) [rt.jar:1.7.0_45]
          at org.jboss.modules.LocalModuleFinder.findModule(LocalModuleFinder.java:138) [jboss-modules.jar:1.2.0.Final-redhat-1]
          at org.jboss.modules.ModuleLoader.findModule(ModuleLoader.java:389) [jboss-modules.jar:1.2.0.Final-redhat-1]
          at org"

May I ask what Jboss version you are using? Have you completed the configurations outlined here:
forum.appian.com/.../Configuring_JBoss

Alex, The jboss version is "jboss EAP6.1.0.GA, Yes we have done all the conigurations mentioned in that hyper link. We had double checked it again.

At this point, I would recommend either reaching out to support to look deeper into your current configuration, or look into the Appian Configuration Manager which can help configure jboss while reducing some human error. forum.appian.com/.../Appian_Configuration_Manager