We are using Appian 7.3, windows 2008 R2 server, JBOSS 6.1, Oracle 11g db,

sameerk over 10 years ago

We are using Appian 7.3, windows 2008 R2 server, JBOSS 6.1, Oracle 11g db,
Coming back from the long weekend, we found that the Appian server in our installation, which was working fine before the weekend, has stopped responding. So I restarted the services. But for some reason, it continues to fail during start up with the following error.
16:20:47,426 INFO [org.jboss.as.controller] (Controller Boot Thread) JBAS014774: Service status report
JBAS014775: New missing/unsatisfied dependencies:
service jboss.deployment.subunit."suite.ear"."jms-transient-topic-handler.jar".INSTALL (missing) dependents: [service jboss.deployment.subunit."suite.ear"."web.war".INSTALL]
service jboss.deployment.subunit."suite.ear"."jms-transient-topic-handler.jar".deploymentCompleteService (missing) dependents: [service jboss.deployment.subunit."suite.ear"."web.war".INSTALL]
service jboss.deployment.subunit."suite.ear"."unattended-r...

server.log

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0 sameerk over 10 years ago

...equest-poller.rar".deploymentCompleteService (missing) dependents: [service jboss.deployment.subunit."suite.ear"."email-poller.rar".INSTALL]

So far, I have tried undeploying and redeploying the war and restarting the services. I also quickly ran through all the installation steps to see if all the JMS queues and such were in place, tested the data sources, and so on. All of which is in good shape.

I am attaching the log file too. Any help or pointers will be appreciated.
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0 Patty Isecke
Appian Employee
over 10 years ago

Did Java update recently?
Please provide the following output from the command prompt:
java -version
echo $JAVA_HOME
echo $PATH
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0 sameerk over 10 years ago

Patty, Thank you for the pointer. We haven't exactly found the cause but we discovered that the JAVA_HOME had changed to a different installation of JDK on the server. Perhaps because some other software updated and changed the JAVA_HOME variable. In any case, I am now forcing the JAVA_HOME when starting JBOSS and things seem to be working just fine.
Thanks.
Sam.
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0 Eduardo Fuentes
Appian Employee
over 10 years ago

You don't have to "force" JAVA_HOME to when starting JBoss, this can be done from the Environment Variables section if using Windows or through an export in /etc/profile if using Linux.
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