unable start data server in ubuntu : 19.2 Hotfix A

Hi  All,

I am not able start data server .not seeing any errors also., Does any one faced similar issue?

0 [main] INFO com.appian.data.TopologyFactory - Loading topology /apps/appian/data-server/conf/appian-topology.xml
282 [main] INFO com.appian.data.server.config.CustomPropertiesConfiguration - Configuration file custom.properties does not exist. Default settings will be used.
298 [main] INFO com.appian.data.server.Watchdog - Creating directory '/apps/appian/data-server/data'
302 [main] INFO com.appian.data.server.Watchdog - Checking permissions on directory '/apps/appian/data-server/data'
302 [main] INFO com.appian.data.server.Watchdog - Creating directory '/apps/appian/data-server/node'
302 [main] INFO com.appian.data.server.Watchdog - Checking permissions on directory '/apps/appian/data-server/node'
302 [main] INFO com.appian.data.server.Watchdog - Creating directory '/apps/appian/data-server/../logs/data-server'
302 [main] INFO com.appian.data.server.Watchdog - Checking permissions on directory '/apps/appian/data-server/../logs/data-server'
302 [main] INFO com.appian.data.server.Watchdog - Creating directory '/apps/appian/data-server/../logs/data-metrics'
302 [main] INFO com.appian.data.server.Watchdog - Checking permissions on directory '/apps/appian/data-server/../logs/data-metrics'
305 [main] INFO com.appian.data.server.Watchdog - Initializing log4j (processName=watchdog, logsDir=/apps/appian/data-server/../logs/data-server) from /apps/appian/data-server/conf/log4j.properties
{"level":"INFO","time":"2019-06-29T10:56:00.299Z","logger":"watchdog","caller":"Watchdog.java:1099","thread":"main","msg":"Starting Data Server in the background"}
{"level":"INFO","time":"2019-06-29T10:56:00.302Z","logger":"watchdog","caller":"JvmStarter.java:41","thread":"main","msg":"Starting JVM process: Config{class=com.appian.data.server.Watchdog, hostAndPort=localhost:5400, args=[-f]}"}
 

Thanks,

Sushma

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  • Hi Sushma,

    It seems that data-server folder is not configured properly.
    check if custom.properties file exists in data-server /conf folder. Also ensure if appian-topology.xml file is copied from <APPIAN_HOME>/conf/  into  <APPIAN_HOME>/data-server/conf/ before starting the data server.

    Hope it helps!!

  • Hi All,

    After enabling debug in log4j.. 

    I could see below logs at watchdog.log. 

    {"level":"DEBUG","time":"2019-06-29T18:09:23.075Z","logger":"watchdog","caller":"ClientCnxn.java:745","thread":"main-SendThread(localhost:2181)","msg":"Got ping response for sessionid: 0x10004d63cc5000d after 0ms"}

    {"level":"DEBUG","time":"2019-06-29T18:09:28.992Z","logger":"watchdog","caller":"StatusHandler.java:58","thread":"vert.x-eventloop-thread-0","msg":"Failed to fetch the status from localhost:5401"}

    io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: localhost/127.0.0.1:5401

            at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method)

            at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:717)

            at io.netty.channel.socket.nio.NioSocketChannel.doFinishConnect(NioSocketChannel.java:347)

            at io.netty.channel.nio.AbstractNioChannel$AbstractNioUnsafe.finishConnect(AbstractNioChannel.java:340)

            at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:627)

            at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:551)

            at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:465)

            at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:437)

            at io.netty.util.concurrent.SingleThreadEventExecutor$5.run(SingleThreadEventExecutor.java:873)

            at java.lang.Thread.run(Thread.java:748)

    {"level":"DEBUG","time":"2019-06-29T18:09:28.993Z","logger":"watchdog","caller":"StatusHandler.java:58","thread":"vert.x-eventloop-thread-2","msg":"Failed to fetch the status from localhost:5404"}

    io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: localhost/127.0.0.1:5404

            at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method)

            at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:717)

            at io.netty.channel.socket.nio.NioSocketChannel.doFinishConnect(NioSocketChannel.java:347)

            at io.netty.channel.nio.AbstractNioChannel$AbstractNioUnsafe.finishConnect(AbstractNioChannel.java:340)

            at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:627)

            at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:551)

            at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:465)

            at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:437)

            at io.netty.util.concurrent.SingleThreadEventExecutor$5.run(SingleThreadEventExecutor.java:873)

            at java.lang.Thread.run(Thread.java:748)

    {"level":"DEBUG","time":"2019-06-29T18:09:28.997Z","logger":"watchdog","caller":"StatusHandler.java:58","thread":"vert.x-eventloop-thread-1","msg":"Failed to fetch the status from localhost:5450"}

    io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: localhost/127.0.0.1:5450

            at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method)

            at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:717)

            at io.netty.channel.socket.nio.NioSocketChannel.doFinishConnect(NioSocketChannel.java:347)

            at io.netty.channel.nio.AbstractNioChannel$AbstractNioUnsafe.finishConnect(AbstractNioChannel.java:340)

            at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:627)

            at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:551)

            at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:465)

            at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:437)

            at io.netty.util.concurrent.SingleThreadEventExecutor$5.run(SingleThreadEventExecutor.java:873)

            at java.lang.Thread.run(Thread.java:748)

    {"level":"DEBUG","time":"2019-06-29T18:09:33.083Z","logger":"watchdog","caller":"ClientCnxn.java:745","thread":"main-SendThread(localhost:2181)","msg":"Got ping response for sessionid: 0x10004d63cc5000d after 0ms"}

    {"level":"DEBUG","time":"2019-06-29T18:09:38.993Z","logger":"watchdog","caller":"StatusHandler.java:58","thread":"vert.x-eventloop-thread-2","msg":"Failed to fetch the status from localhost:5404"}

    io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: localhost/127.0.0.1:5404

            at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method)

            at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:717)

            at io.netty.channel.socket.nio.NioSocketChannel.doFinishConnect(NioSocketChannel.java:347)

            at io.netty.channel.nio.AbstractNioChannel$AbstractNioUnsafe.finishConnect(AbstractNioChannel.java:340)

            at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:627)

            at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:551)

            at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:465)

            at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:437)

            at io.netty.util.concurrent.SingleThreadEventExecutor$5.run(SingleThreadEventExecutor.java:873)

            at java.lang.Thread.run(Thread.java:748)

    {"level":"DEBUG","time":"2019-06-29T18:09:38.993Z","logger":"watchdog","caller":"StatusHandler.java:58","thread":"vert.x-eventloop-thread-1","msg":"Failed to fetch the status from localhost:5450"}

    io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: localhost/127.0.0.1:5450

            at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method)

            at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:717)

           at io.netty.channel.socket.nio.NioSocketChannel.doFinishConnect(NioSocketChannel.java:347)

            at io.netty.channel.nio.AbstractNioChannel$AbstractNioUnsafe.finishConnect(AbstractNioChannel.java:340)

            at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:627)

            at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:551)

            at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:465)

            at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:437)

            at io.netty.util.concurrent.SingleThreadEventExecutor$5.run(SingleThreadEventExecutor.java:873)

            at java.lang.Thread.run(Thread.java:748)

    Errors are similar to KB articles

    https://community.appian.com/support/w/kb/1383/kb-1890-data-server-does-not-start-with-could-not-establish-websocket-connection-with-host_5f00_and_5f00_post

    but i don't see any restrictions at VM level for these ports . [5401, 5404 ,5450]

    if any restrictions how does other ports  5403 5405 5400 are started. which is used by Data server.

    Any clue to resolve these issue VM.

    Thanks,

    sushma

     

  • 0
    Certified Lead Developer
    in reply to sushmab84

    I simply redid the installation and it solved my issue.

  • I did the reinstall, but it did not resolved my issue.

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