How to track any user account update like mail id, phone no etc from Admin console.

Question

How to track any user account update like mail id, phone no etc from Admin console... Do we have any log file to capture this update ? Please let me know if we can be able to track any update to user profile through Admin console.

Mike Schmitt · Answer

I'm unaware of any system internal log files that capture such changes (though it's possible there is logging somewhere that I haven't seen)... but in general if you need a log / tracking for this, then you should build an in-Appian process to allow certain users to make the desired user profile changes via a process, and use that process to also store your logging information.

TJ · Answer

Appian does not maintain a systematic change audit for user profiles (other than logs). 
 You may try creating a batch process that fetches Appian profiles and save those in the database. That, in turn, can help you audit the changes (use temporal tables if you have SQL server or use triggers for other databases)