Status script returning 401

Hi All, when running the status script on my installation that seems to be working fine, I get a 401 from the various status calls.  Here is the output of the status command:

Detected Appian version 19.4.150.0 from build.info
GET request sent to appian-rt-wb-03.hc-sc.gc.ca:7070/.../status returned a 401 status code
GET request sent to appian-rt-wb-03.hc-sc.gc.ca:7070/.../status returned a 401 status code
GET request sent to appian-rt-wb-03.hc-sc.gc.ca:7070/.../status returned a 401 status code
The service manager is not running. All engines are unavailable.

I have no problem using this installation and looking at processes, everything seems to be running (15 K processes, 4 q processes etc).

Has anyone seen this before and what to do to correct?

Thanks,

Jeff

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