Hi Appian team,
Please make changes in documentation
Reactivate User Smart Service
Reference
https://docs.appian.com/suite/help/20.3/Reactivate_User_Smart_Service.html
https://docs.appian.com/suite/help/20.3/Change_User_Type_Smart_Service.html
No
user-input Required field is mandatory if I'm not wrong why because without user input how we can change user type.
The above mentioned two points if it is correct please make necessary changes in documentation otherwise please ignore
Thanks
Discussion posts and replies are publicly visible
perhaps the forum, especially the administration part, is the wrong context to address this issue: try to write an email to appian@support.com.