Non SSO users authentication - SAML Configuration

Certified Associate Developer

Hello,

We have an Appian instance configured with SAML and ABC All Application Users as Authentication Group in SAML settings.

All SSO user who is part of this group is authenticated without any issues.

But we have few test users (local Appian users) who are part of the above mentioned group but no part of SSO and we expect these test users to be authenticated via Appian not through SSO. When we tried logging in from /suite/portal/login.jsp, unable to login when SAML is enabled (getting error "The username/password entered is invalid. Usernames and passwords are case sensitive.").

Does that mean if user belongs to Authentication Group used in SAML configuration will always be authenticated via SAML configurations regardless of the URL

  • /suite/portal/login.jsp
  • /suite/sites/<siteName>
  • /suite/design?signin=<Web Address Identifier>

used to login?

As per the Appian documentation all non SSO users will be able to login via /suite/portal/login.jsp

Thanks,

Manjunath

  Discussion posts and replies are publicly visible

  • 0
    Certified Lead Developer

    It sounds like your test users are in the Appian group that is set as the authentication group for the SAML config. If that is the case, then Appian is going to use SAML to authenticate those test users, which is why you are having trouble logging in natively. You'll either need to take those test users out of the ABC All Application Users group or create a new group that has the ABC All Application Users minus these test users and use that in the SAML config.