Hi,
I am trying to gain clarity on which users count towards a Appian license.
I understand that only active Appian users consume licenses. I also understand than an active user is a user who has an account in the Appian environment and whose account is flagged as active. What I am not clear on is when that account becomes active. Does a new user account become active once the account is created OR once the account is created and the user has logged on? Anything else I am missing?
Thanks,
Barthe
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An user is active when they are created and left in an active state (regardless of if they have logged in). You can see active users in Design > Users. The filter on the left is default to Active.
You should speak with you Appian sales contact on specifics against your licensing.