ERROR com.appiancorp.process.background.EngineWorkController - Cannot retrieve engine burdens: Could not route request to execution00

Getting this error when a user attempts to save from the front end.

This is from an onpremise server.

New Participant

What is the solution for this issue. Even we are facing same error in our server.

Known Participant

try manually stopping the services and engines.

restart all service engines manually; restart all appian services and try again.\

I hope this helps.

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