In our UAT environment, we have a user that is not able to login. When we look a

mjmallet over 11 years ago

In our UAT environment, we have a user that is not able to login. When we look at her profile in BPMUAT, we get the message "The system has encountered a problem". What could have cause an account to get corrupted?...

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0 Myles Weber
Appian Employee
over 11 years ago

Is there an error message that appear in the app server or Appian logs related to when this is clicked? Given it is a UAT environment, might be easiest to wipe the logs, view the profile and see if there is more details in the log files.
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0 Myles Weber
Appian Employee
over 11 years ago

Is there an error message that appear in the app server or Appian logs related to when this is clicked? Given it is a UAT environment, might be easiest to wipe the logs, view the profile and see if there is more details in the log files.
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