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I am unable to open the Appian 7.4 designer even after successful installation a
sapnas
over 10 years ago
I am unable to open the Appian 7.4 designer even after successful installation and start of Appian and Jboss servers.
When I try to access the link
localhost:8080/.../designer
, I just get to see "This page can't be displayed" message.
I have attached the following files for reference specific to my installation -
> standalone.xml
> custom.properties
> appian-ds.xml
> module.xml
Could you help me identify the root cause for not been able to open the designer? ...
artifacts.zip
OriginalPostID-108964
OriginalPostID-108964
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Eduardo Fuentes
Appian Employee
over 10 years ago
Since the server.log doesn't contain any errors we can assume the checkengine output is also showing all engines as Okay (we cannot confirm since you attached the script itself instead of the output of its execution).
Based on the symptoms it could be an issue with the hosts file of the server or an issue with where you are testing.
1. If you are testing DIRECTLY on the server where you installed Appian then you can definitely use
localhost:8080/.../designer
---> This requires you to have an entry in the hosts file C:\\Windows\\System32\\drivers\\etc of type
127.0.0.1 aaaa.bbb.ccc aaaa localhost
for example, if the hostname of the server is eduardo.appiancorp.com then the entry should read
127.0.0.1 eduardo.appiancorp.com eduardo localhost
2. But if you installed Appian on Server A and want to test using a web browser on Machine B then you cannot use localhost since localhost means "this computer". In that case you need to use the server name such as:
myserver.mycompanydomain.com:8080/.../designer
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Eduardo Fuentes
Appian Employee
over 10 years ago
Since the server.log doesn't contain any errors we can assume the checkengine output is also showing all engines as Okay (we cannot confirm since you attached the script itself instead of the output of its execution).
Based on the symptoms it could be an issue with the hosts file of the server or an issue with where you are testing.
1. If you are testing DIRECTLY on the server where you installed Appian then you can definitely use
localhost:8080/.../designer
---> This requires you to have an entry in the hosts file C:\\Windows\\System32\\drivers\\etc of type
127.0.0.1 aaaa.bbb.ccc aaaa localhost
for example, if the hostname of the server is eduardo.appiancorp.com then the entry should read
127.0.0.1 eduardo.appiancorp.com eduardo localhost
2. But if you installed Appian on Server A and want to test using a web browser on Machine B then you cannot use localhost since localhost means "this computer". In that case you need to use the server name such as:
myserver.mycompanydomain.com:8080/.../designer
Cancel
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