Is it possible to create a L2 support group for an application with process monitoring view but without giving them designer acces?
main objective is to monitor the process instances and in case of failure doing basic analysis and report L3.
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Process monitoring can only be done from the designer. But you can restrict this in a way that L2 cannot make any changes.
Thanks Stefan, yes we can restrict them from making any changes but with designer access L2 can create objects outside the application and project management does not want this.
I don't think there is a way to achieve it. You can restrict creation of process models but not any other object.