Hi all, we have a application which consist of over 35000 documents and folders. I'm getting the below error while exporting the whole application. Is there any workaround for this?
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Why are the 35K documents part of your app export?
Hi Deepakrana,
My suggestion is that you download those 35k documents from the properties of the Knowledge Center and remove them from your export.You might need to do this in Chunks.If by any chance you need to move from one environment to another environment use the compare and deploy and do this gradually.If you just need the whole application with those 35k documents you might need to start a support ticket for this.
Hello, Please try to split the whole application into multiple packages which will decrease the size of the package which will not lead to 504 timeout error and if you want to deploy them to another environment try to deploy those packages in proper sequence which will not cause issue during the deployment.
Hi Mathieu, we need to move these documents to a newly created higher environment.
If its a cloud environment I would suggest removing them from the app and making a separate application for the documents and grouping them in smaller packages (i.e 2K docs per package).
For on-prem, a filesystem copy + db should do the trick.