Information about recovering my shut down site

carlosp5114 over 1 year ago

Hi! I made a request one day ago in order to recover my appian site. When I enter in appian community, I see the following information;

When I click the "Check status" button, nothing happens. I received a no reply email which said that there would be a delay in my request, but I would like to ask how much time will pass until I can recover my site (or what is the "standard" amount of time), and how can I follow the status of my request.

Thanks a lot!

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Stefan Helzle over 1 year ago +1
Certified Lead Developer

Please contact communityedition@appian.com

0 anmolvijayvergiya
Certified Lead Developer
over 1 year ago

As far as I remember it takes few hours to recover an inactive site. So , probably waiting is only option I would suggest you.
Meanwhile you can focus on your learning though appian academy and documentation.
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0 Stefan Helzle
Certified Lead Developer
over 1 year ago

Please contact communityedition@appian.com
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0 carlosp5114 over 1 year ago in reply to Stefan Helzle

Thanks Stefan, but despite the fact that I have sent an email yesterday, I have no response for now
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