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I note from the 7.6 Release Notes that the Add User Smart Service as had its pas
tmalaher
over 10 years ago
I note from the 7.6 Release Notes that the Add User Smart Service as had its password field removed. In the past, setting the password cause Appian not to send an email to the user containing a temporary password. With the removal of this field, this email will always be sent.
In our case, we are using Single Sign-On, so the password generated by Appian is useless to the user (they never see a login form) and they in fact will already have received a "welcome" email from the Single Sign-On system. (All users are added programmatically by invoking a Process Model).
Is there a way to disable the sending of the initial email when using the Add User Smart Service?
I guess as a workaround we could:
1. Create the user with a "bogus" email address, thus sending the initial email to the bit-bucket.
2. Set the user's email address to the proper value in a subsequent step.
But it seems to me that in the case where Appian "knows" it is being used in a singl...
OriginalPostID-115940
OriginalPostID-115940
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tmalaher
over 10 years ago
...e sign-on situation, it should omit this initial email, since it is useless and misleading to the end user.
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Patty Isecke
Appian Employee
over 10 years ago
You may be able to modify the email by updating /ntf/emailHtml/createUserPassword_emailHtml.jsp to remove the
Be sure to also update custom.properties with the appropriate values under the section #### Email Templates for Temporary Passwords ####
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tmalaher
over 10 years ago
Looks like something got missed in your response. What is it I'm supposed to remove from that template? It looks like I can modify the Subject and contents of the message, but not whether or not it is sent.
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