we are having problems getting our taskException emails to render after upgrade

Nathan over 10 years ago

we are having problems getting our taskException emails to render after upgrade from 6.6.1 to 7.4
the affected JSP seems to be: /appian/runtime_ear/suite.ear/web.war/ntf/emailHtml/taskException_emailHtml.jsp

when a user hits this url directly it loads the JSP fine... but when the system tries to render the jsp to build the email body it throws a 401 access denied error... any ideas?...

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0 Eduardo Fuentes
Appian Employee
over 10 years ago

In that stack trace there should be several "Caused by" clauses. The first one is very generic: "Email body failed to render" can you paste here only the next "Caused by" clauses? It could be your server doesn't know what localhost means (hosts file misconfiguration), let's have a look.
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0 Eduardo Fuentes
Appian Employee
over 10 years ago

In that stack trace there should be several "Caused by" clauses. The first one is very generic: "Email body failed to render" can you paste here only the next "Caused by" clauses? It could be your server doesn't know what localhost means (hosts file misconfiguration), let's have a look.
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