Hi, I have installed Appian 7.5 on my local machine windows 7 OS. It worked

...

20:08:37,041 INFO [stdout] (ServerService Thread Pool -- 90) 2014-07-24 20:08:3
7,041 [ServerService Thread Pool -- 90] ERROR com.appiancorp.common.config.Confi
gObjectRepository - Cannot load the config object [locale-config:com.appiancorp.
ap2.LocaleConfig], because it depends on the following config object which faile
d to load: initializeAdmin

Tushar,

Could you please attach the most current server.log from <JBOSS_HOME>\\standalone\\log directory?

Thanks!

Hi, Please find attached log

server.log

Tushar,

It seems like the Appian Enignes may not be up.

20:35:33,147 INFO [stdout] (ServerService Thread Pool -- 91) 2014-07-24 20:35:33,142 [ServerService Thread Pool -- 91] ERROR com.appiancorp.ag.util.Utilities - Group membership validation failed in process for user [Administrator]
...
20:35:33,149 INFO [stdout] (ServerService Thread Pool -- 91) com.appiancorp.kougar.driver.exceptions.SafeRetryException: Unable to acquire a Read connection. Safe to retry.

Can you please run the checkengine script from <APPIAN_HOME>\\server\\_scripts\\diagnostics to ensure that all Engines shows GW="1/1" with Status'"Okay"?

Thanks!

Hi Alok,

It gave me below output :


S U M M A R Y (2014-07-25 02:07:20.249 GMT) S U M M A R Y

_APP_ _ACTIVE_GW_ _STATUS_ _ISSUES_
Discussion Forums 1/1 Okay

Notifications Service 1/1 Okay

Notifications Email Processor 1/1 Okay

Channels 1/1 Okay

Collaboration 1/1 Okay

Collaboration Statistics 1/1 Okay

Personalization 1/1 Okay

Portal 1/1 Okay

Metadata Structure Service 1/1 Okay

Process-Design 1/1 FATAL! No gateway is active.
Checkpointing recommende

Inconsistent DBID on GW1
Server Database ID: 5, Gateway Database ID: 0N

Process-Analytics0000 1/1 Okay

Process-Analytics0001 1/1 Okay

Process-Analytics0002 1/1 Okay

Process-Exec00 1/1 Okay

Process-Exec01 1/1 FATAL! No gateway is active.
Checkpointing recommende

Inconsistent DBID on GW1
Server Database ID: 5, Gateway Database ID: 0N

Process-Exec02 1/1 Okay


* : Not all instances defined in the gateway XML are currently active.



* * * ALERT * * *

The following 2 applications require *IMMEDIATE* attention:

Process-Design
Process-Exec01

* * * ALERT * * *

What action do I need to take ?

Thanks..

Tushar,

Can you please check-point the Process EXEC01 engine and the Process-Design engine using the following command?

1) Open a command window (If you are on Windows)
2) Navigate to <APPIAN_HOME>\\server\\_scripts
3) Execute the following command sequentially:
-->> checkpoint-suite.bat process-execution1
--> checkpoint-suite.bat process-design
4) Wait for the engines to check-point (can take seconds to minutes depending on the size of the engines)
5) Run the checkengine script from <APPIAN_HOME>\\server\\_scripts\\diagnostics to verify the status of all Engines.

Thanks!

Hi, It gave me below result :

C:\\Appian\\server\\_scripts>checkpoint-suite.bat process-execution1
K 3.3 2009-12-10 Copyright (C) 1993-2009 Kx Systems
w64 4CPU usl03847.persistent.co.in 4 TEST 2014-10-17 Appian - Partner Developmen
t #44830

Could not checkpoint ,`"process-execution1"; conn: WSAECONNABORTED
-----------------------------------------
C:\\Appian\\server\\_scripts>checkpoint-suite.bat process-design
K 3.3 2009-12-10 Copyright (C) 1993-2009 Kx Systems
w64 4CPU usl03847.persistent.co.in 4 TEST 2014-10-17 Appian - Partner Developmen
t #44830

Could not checkpoint ,`"process-design"; conn: WSAECONNABORTED


Thanks!

Please ignore above comment. Engines were not running.

I started all engines and tried commands:

C:\\Appian\\server\\_scripts>checkpoint-suite.bat process-execution1
K 3.3 2009-12-10 Copyright (C) 1993-2009 Kx Systems
w64 4CPU usl03847.persistent.co.in 4 TEST 2014-10-17 Appian - Partner Developmen
t #44830

Sending checkpoint command to: process-execution1

C:\\Appian\\server\\_scripts>checkpoint-suite.bat process-design
K 3.3 2009-12-10 Copyright (C) 1993-2009 Kx Systems
w64 4CPU usl03847.persistent.co.in 4 TEST 2014-10-17 Appian - Partner Developmen
t #44830

Sending checkpoint command to: process-design
--------------------------------------------
Still Diagnostic giving below :

The following 2 applications require *IMMEDIATE* attention:

Process-Design
Process-Exec01

* * * ALERT * * *

Still diagnostic gives below summary :


S U M M A R Y (2014-07-25 14:15:42.505 GMT) S U M M A R Y

_APP_ _ACTIVE_GW_ _STATUS_ _ISSUES_
Discussion Forums 1/1 Okay

Notifications Service 1/1 Okay

Notifications Email Processor 1/1 Okay

Channels 1/1 Okay

Collaboration 1/1 Okay

Collaboration Statistics 1/1 Okay

Personalization 1/1 Okay

Portal 1/1 Okay

Metadata Structure Service 1/1 Okay

Process-Design 1/1 FATAL! No gateway is active.
Checkpointing recommende
d
Inconsistent DBID on GW1
. Server Database ID: 5, Gateway Database ID: 0N

Process-Analytics0000 1/1 Okay

Process-Analytics0001 1/1 Okay

Process-Analytics0002 1/1 Okay

Process-Exec00 1/1 Okay

Process-Exec01 1/1 FATAL! No gateway is active.
Checkpointing recommende
d
Inconsistent DBID on GW1
. Server Database ID: 5, Gateway Database ID: 0N

Process-Exec02 1/1 Okay


* : Not all instances defined in the gateway XML are currently active.



* * * ALERT * * *

The following 2 applications require *IMMEDIATE* attention:

Process-Design
Process-Exec01

* * * ALERT * * *

Tushar,

Can you please attach a screenshot of the following directories?

<APPIAN_HOME>\\server\\process\\design\\gw1
<APPIAN_HOME>\\server\\process\\exec\\01\\gw1