We are upgrading Appian from 7.2 to Appian 7.6 and we have received below error

We are upgrading Appian from 7.2 to Appian 7.6 and we have received below error very first moments.

<server .log starts ----------------------------------------->
16:42:31,523 INFO [stdout] (ServerService Thread Pool -- 73) 2014-08-26 16:42:31,523 [ServerService Thread Pool -- 73] ERROR com.appiancorp.common.config.ConfigObject - An error occurred while trying to initialize the config object com.appiancorp.type.config.plugin.PojoDatatypesConfig

16:42:31,523 INFO [stdout] (ServerService Thread Pool -- 73) com.appiancorp.type.config.pojo.PojoTypeImportException: Could not create types for [class com.appiancorp.type.cdt.AnyLinkField, class com.appiancorp.type.cdt.ApplicationHeaderLayout, class com.appiancorp.type.cdt.HeaderBodyLayout, class com.appiancorp.type.cdt.BarChart, class com.appiancorp.type.cdt.BooleanField, class com.appiancorp.type.cdt.Breadcrumbs, class com.appiancorp.type.cdt.ButtonLayout, class com.appiancorp.type.cdt.B...

server.log

OriginalPostID-120442

OriginalPostID-120442

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  • The relevant error is:

    Cause: An error occurred while trying to save the type information to the primary data source. No types have been imported. Cause: Type definitions could not be found in the primary data source for the following type ids: 1083

    this indicates your primary data source doesn't have an entry in the DT_MODEL table with the external ID that maps (in Process Design) to the local ID 1083. It seems this is not the same DT_MODEL from 7.2 or that someone deleted rows from this table in the past. You need to find the right back-up of the primary DS and make sure you do not start the app server for the first time until all the engines have been migrated and your appian-ds.xml points to the right primary data source.
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  • The relevant error is:

    Cause: An error occurred while trying to save the type information to the primary data source. No types have been imported. Cause: Type definitions could not be found in the primary data source for the following type ids: 1083

    this indicates your primary data source doesn't have an entry in the DT_MODEL table with the external ID that maps (in Process Design) to the local ID 1083. It seems this is not the same DT_MODEL from 7.2 or that someone deleted rows from this table in the past. You need to find the right back-up of the primary DS and make sure you do not start the app server for the first time until all the engines have been migrated and your appian-ds.xml points to the right primary data source.
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