Hello I'm encountering an error with a new fresh installation of

jeanb

A Score Level 2

over 9 years ago

Hello

I'm encountering an error with a new fresh installation of APPIAN 7.6

Here is below the error mentionned in the application-server.log file,

ERROR com.appiancorp.kougar.mapper.parameters.BeanParameterConverter - unexpected exception while accessing property <sizeInKB> in <class com.appiancorp.suiteapi.content.Content>
java.lang.NumberFormatException: For input string: "0,00"

Followed by this one:

2014-09-03 12:53:44,885 [ServerService Thread Pool -- 70] WARN com.appiancorp.applications.ApplicationLoaderConfig - Could not update metadata for system packages. They will be reimported upon restart.
com.appiancorp.kougar.mapper.exceptions.ParameterException: null unable to convert <[Content:id=61,versionId=-1,name=System Rules (Hidden),description=System Rules (Hidden) are available via a!name.,type=2,subtype=1,uuid=SYSTEM_SYSRULES_INTERNAL_ROOT,parent=61,parentName=System Rules (Hidden),parentType=2,log=61,logName=System Rules...

Discussion posts and replies are publicly visible

0 jeanb
A Score Level 2
over 9 years ago

... (Hidden),state=255,visibility=39,security=128,creator=Administrator,createdTimestamp=2014-09-03 12:25:20.0,updatedTimestamp=2014-09-03 12:25:20.0,metadataIds=[],size=0,lockedBy=,changesRequireApproval=true,attributes={system_ts=1405054828000, USER_RECORD_TYPE_PACKAGE_ts=1405054828000, system_md5=db282f81c1a27f6c6db05cbdb1a7e190, USER_RECORD_TYPE_PACKAGE_md5=785b4786655ed60c8cd78c2173dd768c},partition=3,partitionName=]> of type <class com.appiancorp.suiteapi.rules.RulesFolder> to type <class com.appiancorp.suiteapi.content.Content>

Does anybody have an idea of the cause and how to fix it ?

Txs in advance for your help
JP
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0 Aleksi White
Appian Employee
over 9 years ago

Could you attach the entire app server log?
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0 jeanb
A Score Level 2
over 9 years ago

Here is the entire application-server.log file.

application-server.log
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0 jeanb
A Score Level 2
over 9 years ago

Surprisingly, I"ve restarted the application and it's now working fine, the error messages have disappeared and the application has started.

I juste have discover there is a new another error
2014-09-03 21:07:42,648 [Thread-280] ERROR com.appiancorp.core.timer.timers.TransientTopicHeartbeat - No acknowledgement from TransientTopic, forcing rules cache to be cleared now.

Here is attached the new application-server.log in relation with
application-server.log
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0 Eduardo Fuentes
Appian Employee
over 9 years ago

You can disregard that message for this clean new install. That doesn't represent an issue but what we need to fix is the fact that the CoverPhotos folder new to 7.6 wasn't created properly in the first attempt due to the fact that your system is using the , as the decimal separator

ERROR com.appiancorp.kougar.mapper.parameters.BeanParameterConverter - unexpected exception while accessing property <sizeInKB> in <class com.appiancorp.suiteapi.content.Content>
java.lang.NumberFormatException: For input string: "0,00"

to finish the creation of this out of the box folder simply import the attached application otherwise you will have PrivilegeException's when accessing record dashboards of users in the new Users Record.
USER_COVER_PHOTOS_FOLDER.zip
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0 jeanb
A Score Level 2
over 9 years ago

HI Eduardo

I've importer the attached application as suggested and will no mode consider this error message.

Many txs for your explanations
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