Actually, I had my passwords correct for the login, but I don't know for what reason I have been thrown up a message that my password/username is invalid. So, I tried to reset my password. When I'm trying to reset my password, I am getting a pop-up that my password reset link is expired even though I have opened the link right after I got the mail. No matter how many times I tried, I am getting the same issue. In the end I'm neither able to logon nor reset my password.
Can anyone help me out.?
NOTE:- I am new to appian. Don't have much experience with appian.
Discussion posts and replies are publicly visible
Do you have access to admin console? try to reset your password from there. Incase you do not have, ask your system administrator to do so.
Looks like an appiancloud site. Either contact your system admin or try to create a ticket with Appian support.
Hello SAI KIRAN DONDAPATI Your Appian password reset link might be expired. Try requesting a new one from appian admin(Ask them to reset ir).
Admin Console: If you have access to the Admin Console, try resetting your password there.
Contact System Administrator: If you don’t have admin access, reach out to your system administrator to reset your password for you.
Check for Issues: If you're receiving a message that the password reset link is expired immediately after receiving it, there might be an issue with the system's email service or the link generation process.
Appian Support: If you are still having trouble and the site is on Appian Cloud, create a support ticket with Appian Support for assistance.
Tried that too but still i am unable to logon to the site and still facing the same issue.
That isn't working
I have tried the admin way but it isn't working too and facing the same issue. Will try to raise a ticket.