After Installing Appian 7.6 using Appian configuration manager with valid licens

balagurun

A Score Level 1

over 9 years ago

After Installing Appian 7.6 using Appian configuration manager with valid license, I am not able to edit anything in the admin portal and also not able to start the any of the task assigned in portal. Please find the application server logs attached

Also please find the output of script : checkengine.bat

Querying the 16 gateways now ...
................
Query complete

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## Discussion Forums ## (2014-09-24 13:22:05 GMT) ## Discussion Forums ##

                               Application Issues (Discussion Forums)
No issues detected.

                               Gateway Issues (Discussion Forums)

_GW_          _Severity_          _Details_

1            N/A                    No issues detected.

                               Gateway Details (Discussion Forums):

Gateway Chain(s):

GW 1 (STANDALONE)

_GW_ _Host_ _Port_          _Resp_ _Trans_          _Conn_          _Online_          _Size_
1 localhost 5000           0 1           1          2 mins           2 MB

Legend:
Resp - The response time of the gateway (seconds).
...

application-server.log

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0 Alok Mohare
Appian Employee
over 9 years ago

The output of the check-engine script looks ok.

The last few lines in the app-server log suggests that the App-server was stopped.
2014-09-24 10:44:02,251 [ServerService Thread Pool -- 98] INFO com.appiancorp.plugins.PluginLoader - Appian Plug-in Framework stopped in 0:00:04.062
2014-09-24 10:44:03,074 [ServerService Thread Pool -- 98] INFO com.appiancorp.core.timer.AppianTimerSystem - Shutting down 2 AppianTimers

Can you please do this?
1) Cleanup the application-server.log
2) Cleanup the server.log from <JBOSS_HOME>\\standalone\\log
3) Restart Jboss
4) Attach the new app-server.log and server.log

Thanks!
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0 Alok Mohare
Appian Employee
over 9 years ago

The output of the check-engine script looks ok.

The last few lines in the app-server log suggests that the App-server was stopped.
2014-09-24 10:44:02,251 [ServerService Thread Pool -- 98] INFO com.appiancorp.plugins.PluginLoader - Appian Plug-in Framework stopped in 0:00:04.062
2014-09-24 10:44:03,074 [ServerService Thread Pool -- 98] INFO com.appiancorp.core.timer.AppianTimerSystem - Shutting down 2 AppianTimers

Can you please do this?
1) Cleanup the application-server.log
2) Cleanup the server.log from <JBOSS_HOME>\\standalone\\log
3) Restart Jboss
4) Attach the new app-server.log and server.log

Thanks!
Cancel
Vote Up 0 Vote Down

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Verify Answer

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