Hello team,
We have configured a white list in customer environments and some users are receiving error 403 - forbbiden while trying to access appian.
In my opinion, I believe that these users are not in the IP range configured in the white list.
Knowing this, I would like to identify in the logs the IPs of these users who are having access denied when they try to enter the environment link to compare with the white list that we configured, and if this IP is not there, report this information to the client.
Is there any way I can view this? Where?
Thanks
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Try accessing "login-audit.csv"
You will have the following columns User | Status | IP | Source and try the following combination Username | Failed | XXX.XXX.XX.XX | Portal
Try to match the details with actual user who may have faced the 403 error to check if it works
Thanks Soma