The Process Modeller only run under IE. Appears that IE 8 is the best fit.

Can you attach a screenshot of the error?
What OS are your running this IE instance on?

Eduardo, thanks for reply. I'm looking to configure this under Wine on Ubuntu 14.01 running IE 8 - that part is all running - I can login to the Appian Tempo dashboard - that works - but the "Launch Process Modeller" gives this JS error. Syntax error possibly points to different JS library - but then one would hope the JS does not fail with basic parsing issues?

David

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E)
Timestamp: Mon, 24 Nov 2014 03:44:32 UTC


Message: Expected ':'
Line: 7960
Char: 17
Code: 0
URI: dev.appian.com:9091/.../worker-appian.js

The second error I'm getting is when trying to launch the model designer - if I click the link directly that launches IE 8 is this - this one seems like there is a missing library as it does not know what the object is.

David

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E)
Timestamp: Mon, 24 Nov 2014 03:57:34 UTC

Message: Object doesn't support this property or method
Line: 75
Char: 13
Code: 0
URI: dev.appian.com:9091/.../startdesigner.none

What version of Appian is this? The error you're posting here seems the same as issue AN-52887 which was fixed on Appian 7.5 hotfix C

Eduardo, clarification - the second error I'm getting when trying to run the SAIL designer - but then I ran that in Firefox and it works just fine :-)

So its primarily the Process Modeller that needs IE 8 - everything else appears to run in Firefox.

Thanks, David

Eduardo, OK - that explains it. We're running the older 7.x Appian - so looks like we need to upgrade to make this available. Really appreciate the help here. Thanks. David

There is also a hotfix for this issue in Appian 7.4 forum.appian.com/.../Hotfixes The issue only impacts IE8