Upgrading to Appian version 24.4 and cannot get the Tomcat server to initialize completely.
The following is a snippet from the tomcat-stdout.log:"host [http://localhost:9200], URI [/], status line [HTTP/1.1 401 Unauthorized]{"error":{"root_cause":[{"type":"security_exception","reason":"missing authentication credentials for REST request [/]","header":{"WWW-Authenticate":["Basic realm=\"security\", charset=\"UTF-8\"","ApiKey"]}}],"type":"security_exception","reason":"missing authentication credentials for REST request [/]","header":{"WWW-Authenticate":["Basic realm=\"security\", charset=\"UTF-8\"","ApiKey"]}},"status":401}"
.....
[wait-for-component] INFO com.appiancorp.common.startup.WaitForStatefulComponents - Waiting for Appian component Search Server to be healthy...
I've ensured the apiKeys match in <APPIAN_HOME>/conf/custom.properties and <APPIAN_HOME>/search-server/conf/custom.properties as identified in KB-2227 regarding apiKey mismatch
Does anyone have any suggestions on what else I can look at?
Thanks!
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Is search server running and healthy?
From what I can tell, yes.search-server.log snippet[INFO ][org.elasticsearch.cluster.routing.allocation.AllocationService] [localhost] current.health="GREEN" message="Cluster health status changed from [RED] to [GREEN] (reason: [shards started [[.security-7][0]]])." previous.health="RED" reason="shards started [[.security-7][0]]"
I should have prefaced my initial question with the fact that I'm a Red Hat Admin who has been thrust into getting this running. I have ZERO prior experience with any Appian software, so forgive any ignorant questions I have
Exceute status.bat located inside services/bin folder and share results.
The syntax is status.bat -p <PASSWORD>
Detected Appian version 24.4.460.0 from build.info
service manager started @ 2/27/25, 2:07 PM REACHABLE
k license valid: trueup time: 1 hour 28 minutes 55 seconds
Engine Mode State TxnId------------------------------------------------------------------analytics00 PRIMARY Running 819832analytics01 PRIMARY Running 819868analytics02 PRIMARY Running 819860channels PRIMARY Running 815893content PRIMARY Running 835745download-stats PRIMARY Running 816984execution00 PRIMARY Running 819032execution01 PRIMARY Running 819114execution02 PRIMARY Running 819001forums PRIMARY Running 815794groups PRIMARY Running 816190notifications PRIMARY Running 816073notifications-email PRIMARY Running 816453portal PRIMARY Running 816068process-design PRIMARY Running 23815826
Kafka Broker Connectivity------------------------------------------------------------------localhost:9092 Reachable controller ISR: All replicas in sync
Zookeeper Connectivity------------------------------------------------------------------localhost:2181 Reachable standalone