Case Management Studio Portal Issue

Question

Having an issue when attempting to configure cmgt studio portal module. Errors are:

Incompatible function used. Refactor the portal object precedents to only use functions compatible with portals. Incompatible functions will not work in a published portal. The following precedents use an incompatible function: CMGT_UTIL_SystemTimezone [usertimezone]. 
 
 Incompatible plug-in(s) detected Refactor the portal object precedents to only use plug-ins compatible with portals. Using incompatible plug-ins can cause the published portal to error. Precedent(s) containing incompatible plug-in(s): CMGT_Document_Sub_UploadDocument [Content Tools], CMGT_UTIL_LoadBrandingMap [Appian Solutions Plugin] Also CMGT_Portal_Case_IntakeForm is missing from the portal module, is this a known issue?

Harsha Sharma · Answer

JMAHABI2 said: Also CMGT_Portal_Case_IntakeForm is missing from the portal module, is this a known issue? 
 In addition to what is already informed here about incompatible functions and plugins, you will need to create the intake form. As per documentation , " a Portal Intake Form will need to be created in the Control Panel workspace for each category and type".

mahesha928463 · Answer

Yes, this is an expected limitation with Appian Portals. Since they run in an unauthenticated context, functions like usertimezone() and plug-ins (Content Tools, Appian Solutions) aren&rsquo;t supported. 
 You can replace usertimezone() with now() or pass values from the backend, and use a!fileuploadField() for uploads.

Case Management Studio Portal Issue

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