Hi Appian Community, I’m currently investigating Appian internal errors (APNX) in an Appian Cloud environment. I found a KB-1107 that references ErrorCode*.properties files under a path like: <APPIAN_HOME>/ear/suite.ear/resources/text/java/com/appiancorp/suiteapi/common/exceptions The issue is that, even though I have administrator permissions in my Cloud environment, I can’t find any way to access that error code list or those files. I’d like to ask if anyone in the community can help clarify this: Is there any customer-accessible list of internal error codes for Appian Cloud environments? Is there any way to review those codes without filesystem access to the server? Has anyone worked with those property files or found a useful reference for support/troubleshooting? When Appian only shows an issue identifier , is there any public reference to interpret or map it? I’m not trying to expose anything sensitive, just trying to understand the correct approach in Cloud for reviewing or interpreting these codes. Thanks in advance.

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Unable to find internal error code list as admin

juliocs35777 1 month ago

Hi Appian Community,

I’m currently investigating Appian internal errors (APNX) in an Appian Cloud environment.

I found a KB-1107 that references ErrorCode*.properties files under a path like:

<APPIAN_HOME>/ear/suite.ear/resources/text/java/com/appiancorp/suiteapi/common/exceptions

The issue is that, even though I have administrator permissions in my Cloud environment, I can’t find any way to access that error code list or those files.

I’d like to ask if anyone in the community can help clarify this:

Is there any customer-accessible list of internal error codes for Appian Cloud environments?
Is there any way to review those codes without filesystem access to the server?
Has anyone worked with those property files or found a useful reference for support/troubleshooting?
When Appian only shows an issue identifier, is there any public reference to interpret or map it?

I’m not trying to expose anything sensitive, just trying to understand the correct approach in Cloud for reviewing or interpreting these codes.

Thanks in advance.

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