Hi All, I have configured email server details in custom.properties f

Hi All,

I have configured email server details in custom.properties file, and am able to send mail from a process model to the given recipients but for alerts am not receiving any mail and when checked logs for the same, found below error. Any help is appreciated. Thanks in Advance

015-01-16 11:48:59,729 [default-threads - 20] ERROR com.appiancorp.ra.workpoller.WorkItemListener - The following exception occurred while attempting to complete work item [(WorkId: 787, WorkType: [AbstractMailRequest: from=null, to=<list of email ids>, subject=Alert: Error in Task of Process.], Response: null, ServerName: NotificationsEmail)] - Exception:
javax.resource.spi.work.WorkCompletedException: com.appiancorp.process.engine.EmailBodyException: Email body failed to render
          at org.jboss.jca.core.workmanager.WorkWrapper.run(WorkWrapper.java:224)
          at org.jboss.threads.SimpleDirectExecutor.execute(SimpleDirectExecutor.java:33)
          at org.jboss.threads.Qu...

errorlog.txt

OriginalPostID-135175

OriginalPostID-135175