We currently have a user set up with an incorrect username. What is the easiest

michaeldc over 9 years ago

We currently have a user set up with an incorrect username. What is the easiest way to amend this please?
Thanks

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0 Eduardo Fuentes
Appian Employee
over 9 years ago

As long as the username is not the same set of characters but different case. For example, if my user is Eduardo.fuentes I can't deactivate it and create eduardo.fuentes because since 7.4 Eduardo.fuentes = eduardo.fuentes only for the validation of available usernames.

In that case you will have to use the Rename Users plug-in to rename Eduardo.fuentes to eduardo.fuentes_tmp then eduardo.fuentes_tmp to eduardo.fuentes.
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0 Eduardo Fuentes
Appian Employee
over 9 years ago

As long as the username is not the same set of characters but different case. For example, if my user is Eduardo.fuentes I can't deactivate it and create eduardo.fuentes because since 7.4 Eduardo.fuentes = eduardo.fuentes only for the validation of available usernames.

In that case you will have to use the Rename Users plug-in to rename Eduardo.fuentes to eduardo.fuentes_tmp then eduardo.fuentes_tmp to eduardo.fuentes.
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