We have a 7.8 environment and are having issues with the default landing page, s

brettr over 10 years ago

We have a 7.8 environment and are having issues with the default landing page, specifically when users log out and log back in. When a user logs out, they are taken to /suite/ and when they attempt to log back in they are shown a 403 - Forbidden Error. The 'Return' link in this error points to the URL <environment base url>:<port>/suite where the user is able to log in again, but then shown again to the 403 error. The User Start Pages in the admin console seems to be set up correctly. The default is <environment base url>:<port>/suite/tempo/ and I have even tried adding the same URL for our All User Group. Below is the error that we are receiving in the log when a user attempts to log back in.

2015-03-15 20:23:28,153 [ajp-/0.0.0.0:8010-4] ERROR com.appiancorp.util.BundleUtils - Cannot retrieve the value for key "conf.defaultLandingPage.DEFAULT_LANDING_PAGE.instructions" from the bundle.
2015-03-15 20:23:28,155 [ajp-/0.0.0.0:8010-4] ER...

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0 brettr over 10 years ago

Hi Eduardo, since our environment is accessible through the web, I am going to replace that actual values with generalized ones.

dev.ourdomain.com:9123/.../

That is not the exact port we use, but it is one that is non-standard. If we copy that URL into the address bar, we are able to access the environment correctly.
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0 brettr over 10 years ago

Hi Eduardo, since our environment is accessible through the web, I am going to replace that actual values with generalized ones.

dev.ourdomain.com:9123/.../

That is not the exact port we use, but it is one that is non-standard. If we copy that URL into the address bar, we are able to access the environment correctly.
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