We have a 7.8 environment and are having issues with the default landing page, s

brettr

Certified Lead Developer

over 9 years ago

We have a 7.8 environment and are having issues with the default landing page, specifically when users log out and log back in. When a user logs out, they are taken to /suite/ and when they attempt to log back in they are shown a 403 - Forbidden Error. The 'Return' link in this error points to the URL <environment base url>:<port>/suite where the user is able to log in again, but then shown again to the 403 error. The User Start Pages in the admin console seems to be set up correctly. The default is <environment base url>:<port>/suite/tempo/ and I have even tried adding the same URL for our All User Group. Below is the error that we are receiving in the log when a user attempts to log back in.

2015-03-15 20:23:28,153 [ajp-/0.0.0.0:8010-4] ERROR com.appiancorp.util.BundleUtils - Cannot retrieve the value for key "conf.defaultLandingPage.DEFAULT_LANDING_PAGE.instructions" from the bundle.
2015-03-15 20:23:28,155 [ajp-/0.0.0.0:8010-4] ER...

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0 Eduardo Fuentes
Appian Employee
over 9 years ago

You can't use URLs of that type in the User Start Pages, the start pages is to specify what tab from Tempo you want to display, or what record, etc. and it takes a RELATIVE PATH.

1. If you want all users to be redirected to Tempo when typing /suite/ then you configure this ONLY in custom.properties (in the server) by leaving this setting blank or commented out

conf.suite.DEFAULT_ENVIRONMENT=

2. If you want "/suite/apps" to be your default one when users hit /suite/ then you configure this ONLY in custom.properties (in the server) by setting it to apps

conf.suite.DEFAULT_ENVIRONMENT=apps

3. If you want your users to be always directed to the Tasks list on tempo when accessing /suite/ then you configure this in the Start Pages as /suite/tempo/tasks/
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0 Eduardo Fuentes
Appian Employee
over 9 years ago

You can't use URLs of that type in the User Start Pages, the start pages is to specify what tab from Tempo you want to display, or what record, etc. and it takes a RELATIVE PATH.

1. If you want all users to be redirected to Tempo when typing /suite/ then you configure this ONLY in custom.properties (in the server) by leaving this setting blank or commented out

conf.suite.DEFAULT_ENVIRONMENT=

2. If you want "/suite/apps" to be your default one when users hit /suite/ then you configure this ONLY in custom.properties (in the server) by setting it to apps

conf.suite.DEFAULT_ENVIRONMENT=apps

3. If you want your users to be always directed to the Tasks list on tempo when accessing /suite/ then you configure this in the Start Pages as /suite/tempo/tasks/
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