We have a 7.8 environment and are having issues with the default landing page, s

brettr

Certified Lead Developer

over 9 years ago

We have a 7.8 environment and are having issues with the default landing page, specifically when users log out and log back in. When a user logs out, they are taken to /suite/ and when they attempt to log back in they are shown a 403 - Forbidden Error. The 'Return' link in this error points to the URL <environment base url>:<port>/suite where the user is able to log in again, but then shown again to the 403 error. The User Start Pages in the admin console seems to be set up correctly. The default is <environment base url>:<port>/suite/tempo/ and I have even tried adding the same URL for our All User Group. Below is the error that we are receiving in the log when a user attempts to log back in.

2015-03-15 20:23:28,153 [ajp-/0.0.0.0:8010-4] ERROR com.appiancorp.util.BundleUtils - Cannot retrieve the value for key "conf.defaultLandingPage.DEFAULT_LANDING_PAGE.instructions" from the bundle.
2015-03-15 20:23:28,155 [ajp-/0.0.0.0:8010-4] ER...

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0 brettr
Certified Lead Developer
over 9 years ago

Solved!
It looks like it was actually an issue with our Apache server being configured incorrectly. For anyone that runs into this,

We had an entry in httpd.conf:
<IfModule dir_module>
DirectoryIndex index.html
</IfModule>

This was causing all directories to navigate to index.html which does not exist (I am assuming). I changed the entry to the following, and we are no longer experiencing the issues.

<IfModule dir_module>
DirectoryIndex /
</IfModule>

I appreciate all of your help and effort in looking into this and offering suggestions, thank you!
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0 brettr
Certified Lead Developer
over 9 years ago

Solved!
It looks like it was actually an issue with our Apache server being configured incorrectly. For anyone that runs into this,

We had an entry in httpd.conf:
<IfModule dir_module>
DirectoryIndex index.html
</IfModule>

This was causing all directories to navigate to index.html which does not exist (I am assuming). I changed the entry to the following, and we are no longer experiencing the issues.

<IfModule dir_module>
DirectoryIndex /
</IfModule>

I appreciate all of your help and effort in looking into this and offering suggestions, thank you!
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

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