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Hi guys, What are the reasons why an engine's gateway might resta
caz
A Score Level 1
over 9 years ago
Hi guys,
What are the reasons why an engine's gateway might restart and what's the best way to identify root cause of a gateway restarting?
Thanks,
Caroline
OriginalPostID-143270
OriginalPostID-143270
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Aleksi White
Appian Employee
over 9 years ago
This depends on the situation. If you saw the gateway restart only 2 or 3 times and it has been OK since, then that means there was a problem with the gateway and that it was able to recover from it. A restart of the engines will clear any ERROR messages.
If you are running multiple gateways then this indicates there was a race condition during the checkpoint and gw2 was able to recover from it by an automatic restart.
If you are seeing the gateways continuously restart then that could indicate a more serious issue.
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Aleksi White
Appian Employee
over 9 years ago
This depends on the situation. If you saw the gateway restart only 2 or 3 times and it has been OK since, then that means there was a problem with the gateway and that it was able to recover from it. A restart of the engines will clear any ERROR messages.
If you are running multiple gateways then this indicates there was a race condition during the checkpoint and gw2 was able to recover from it by an automatic restart.
If you are seeing the gateways continuously restart then that could indicate a more serious issue.
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