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Hello, some months ago I've asked if anyone has some problems using the
marcoc200
over 8 years ago
Hello,
some months ago I've asked if anyone has some problems using the Appian app to log in with Android. We have solved it installing a missing intermediate certificate, but from last Sunday is not anymore possible to using the app from Android and already from ios.
Anyone has solved this problem
OriginalPostID-152796
OriginalPostID-152796
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Bob
over 8 years ago
I had a problem connecting over the weekend and ended up having to delete and recreate the user account information in the Android app. It looks like something caused the setup to be corrupted and the forum address was missing.
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Alok Mohare
Appian Employee
over 8 years ago
What is the Error that you see when you try to login to the Android App?
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marcoc200
over 8 years ago
An Unknow error has occured - Please Retry. Same error on Ios and on Android
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Bob
over 8 years ago
I'm pretty sure that was the same error I saw this weekend - when I looked at my account there was no URL showing and it was not editable. The only thing I could do was delete it and recreate.
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Alok Mohare
Appian Employee
over 8 years ago
You can use an App like LogCat to view the logs on the Android Device, to get more information on the error.
->
play.google.com/.../details
You can also use the DDMS from Android Studio, to review the logs on your device when you try to connect to the site using the Appian App.
->
developer.android.com/.../debugging-studio.html
It looks like there is an issue with the SSL Certificate, that is causing this specific error.
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