Suppress notifications when adding users to SAML with Add User Smart Service

Question

We've installed and have configured SAML/SSO authentication in our on-premise system. User management is handled by process models that add new users as they appear in an authorized user database. However we'd like to suppress notification on user add (without writing custom java code), has anyone determined a mechanism to suppress the password reset e-mail that is fired when one runs the Add User Smart Service? 
 OriginalPostID-155296 
 OriginalPostID-155296

abhi.jana · Accepted Answer

Per the support case, account creation emailscan be avoided by using a dummy email address and If this is not possible, one option would be to use a custom "Welcome" message instead of the Appian's default account creation email. This can be configured in the custom.properties -

#################################################
#### Email Templates for Temporary Passwords ####
#################################################
## Email templates are used to send a user's temporary password when resetting a
## user's password, and when a password is automatically generated during
## user account creation.
## Any custom JSPs provided here will be used instead of the out-of-the-box
## email templates. The custom JSPs must have a corresponding
## internationalization resource bundle. For example, the resource bundle for
## the out-of-the-box resetPassword_emailHtml.jsp is located at
## /ear/suite.ear/text/jsp/ntf/emailHtml/resetPassword_emailHtml_en_US.properties
## The resource bundle must have a "Subject" key listing the text to be used as
## the subject of the email.
#conf.security.pw.RESET_PASSWORD_JSP=/ntf/emailHtml/resetPassword_emailHtml.jsp
#conf.security.pw.CREATE_USER_PASSWORD_JSP=/ntf/emailHtml/createUserPassword_emailHtml.jsp

You can add/edit these jsp files so that a customized email template will be used to generate the welcome email instead of the default template that included the temporary password.