This is a fresh installation 7.9. My engine server and application server are s

This is a fresh installation 7.9. My engine server and application server are separated machines. I checked that the engine status was okay. But I am not able to start jboss application.

Caused by: com.appiancorp.kougar.driver.exceptions.SafeRetryException: Unable to acquire a Read connection. Safe to retry.
at com.appiancorp.kougar.driver.pooling.concurrent.Semaphore.acquireConnection(Semaphore.java:436) [appian-kougar-driver.jar:]
at com.appiancorp.kougar.driver.pooling.concurrent.ConcurrentPools.getReadConnection(ConcurrentPools.java:140) [appian-kougar-driver.jar:]
at com.appiancorp.kougar.driver.pooling.PoolManager.getReadConnection(PoolManager.java:313) [appian-kougar-driver.jar:]
at com.appiancorp.kougar.driver.KougarConnection.getConnection(KougarConnection.java:140) [appian-kougar-driver.jar:]
at com.appiancorp.kougar.driver.KougarConnection.call(KougarConnection.java:207) [appian-...

server.log

OriginalPostID-155588

OriginalPostID-155588

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  • ...kougar-driver.jar:]
    at com.appiancorp.kougar.mapper.Mapper.request(Mapper.java:63) [appian-kougar-mapper.jar:]
    at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KInvocationHandler.invoke(KougarServiceInvocationHandler.java:178) [appian-kougar-mapper.jar:]
    at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KougarMethodInvocation.proceed(KougarServiceInvocationHandler.java:270) [appian-kougar-mapper.jar:]
    at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:54) [appian-security.jar:]
    at com.appiancorp.kougar.services.KougarServiceInvocationHandler.invoke(KougarServiceInvocationHandler.java:307) [appian-kougar-mapper.jar:]
    at com.sun.proxy.$Proxy70.getCredentials(Unknown Source)
    at com.appiancorp.ag.GroupServiceJavaImpl.getCredentials(GroupServiceJavaImpl.java:551) [appian-ag.jar:]
    at com.appiancorp.ag.GroupServiceJavaImpl.g...
  • ...etCachedCredentials(GroupServiceJavaImpl.java:577) [appian-ag.jar:]
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [rt.jar:1.8.0_45]
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [rt.jar:1.8.0_45]
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [rt.jar:1.8.0_45]
    at java.lang.reflect.Method.invoke(Method.java:497) [rt.jar:1.8.0_45]
    at com.appiancorp.kougar.services.KougarServiceInvocationHandler$JavaInvocationHandler.invoke(KougarServiceInvocationHandler.java:104) [appian-kougar-mapper.jar:]
    at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KougarMethodInvocation.proceed(KougarServiceInvocationHandler.java:270) [appian-kougar-mapper.jar:]
    at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:54) [appian-security.jar:]
    at com.appiancorp.kougar.serv...
  • ... ices.KougarServiceInvocationHandler.invoke(KougarServiceInvocationHandler.java:307) [appian-kougar-mapper.jar:]
    at com.sun.proxy.$Proxy70.getCachedCredentials(Unknown Source)
    at com.appiancorp.services.AbstractServiceContext.getCredentials(AbstractServiceContext.java:236) [appian-suiteapi.jar:]
    at com.appiancorp.services.AbstractServiceContext.getKougarCredentials(AbstractServiceContext.java:225) [appian-suiteapi.jar:]
    at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KInvocationHandler.invoke(KougarServiceInvocationHandler.java:147) [appian-kougar-mapper.jar:]
    at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KougarMethodInvocation.proceed(KougarServiceInvocationHandler.java:270) [appian-kougar-mapper.jar:]
    at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:54) [appian-security.jar:]
    at com.appiancorp.kougar.services.KougarS...
  • ... erviceInvocationHandler.invoke(KougarServiceInvocationHandler.java:307) [appian-kougar-mapper.jar:]
    at com.sun.proxy.$Proxy72.getIdByUuid(Unknown Source)
    at com.appiancorp.common.initialize.MigrationFlag.<clinit>(MigrationFlag.java:32) [appian-common.jar:]
    ... 19 more
  • Have you applied any hotfix to this installation? Please check that the appian-topology.xml file is properly uncommented.

    see documentation here: forum.appian.com/.../Post-Install_Configurations.html
  • This is my appian-topology.xml configuration:
    <topology port="5000">
    <server host="hqbpm01">
    <engine name="forums"/>
    <engine name="notify"/>
    <engine name="notify-email"/>
    <engine name="channels"/>
    <engine name="content"/>
    <engine name="collaboration-statistics"/>
    <engine name="personalization"/>
    <engine name="portal"/>
    <engine name="metadata"/>
    <engine name="process-design"/>
    <engine name="process-analytics0"/>
    <engine name="process-analytics1"/>
    <engine name="process-analytics2"/>
    <engine name="process-execution0"/>
    <engine name="process-execution1"/>
    <engine name="process-execution2"/>
    </server>
    <search-cluster port="9300">
    <search-server/>
    </search-cluster>
    </topology>


    The engine is up:
    _APP_ _ACTIVE_GW_ _STATUS_ _ISSUES_
    Discussion Forums 1/1 Okay

    Notifications Service 1/1 Okay

    Notifications Email Processor 1/1 Okay

    Channels 1/1 Okay

    Collaboration 1/1 Okay

    Collaboration Statistics 1/1 Okay

    Personalization 1/1 Okay

    Portal 1/1 Okay

    Metadata Structure Service 1/1 Okay

    Process-Design 1/1 Okay

    Process-Analytics0000 1/1 Okay

    Process-Analytics0001 1/1 Okay

    Process-Analytics0002 1/1 Okay

    Process-Exec00 1/1 Okay

    Process-Exec01 1/1 Okay

    Process-Exec02 1/1 Okay

    But I still got the same error after re-installing Appian and Jboss
  • problem was fixed. the engine server and the application server were using different appian.sec file.